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Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-24 by photo@...

Sounds crazy, I know but I ordered a b&w ink kit from MIS via their webpage several weeks ago. I confirmed that they charged our Visa. However, their online status listing has been “PAYMENT COMPLETE” for a couple weeks and they have not shipped the kit.


I've sent four or five emails with no response other than automated messages. I called their order desk and a recorded message says “Our phone systems are off line (for maintenance), please use our email support system.”.


While I've requested they cancel the order via eamil, they have not responded to that either. With a heavy heart, I finally filed a VISA dispute for the money yesterday.


Anyone know the details behind their problems? We bought an Epson 1400 to use as a dedicated B&W setup. (Hoping to work with Paul Roark's ink formulations since there's such rich information online about them.)


Would love any suggestions as to alternatives...maybe consider buying a printer that could use K3 inks?


Dan



Re: [Digital BW] Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-24 by a3rm

Same here, ordered weeks ago, paid, no shipment, getting concerned.   
best,   Alex


On 2016-03-24 11:12 AM, photo@... 
[DigitalBlackandWhiteThePrint] wrote:
>
> Sounds crazy, I know but I ordered a b&w ink kit from MIS via their 
> webpage several weeks ago. I confirmed that they charged our Visa. 
> However, their online status listing has been \u201cPAYMENT COMPLETE\u201d for a 
> couple weeks and they have not shipped the kit.
>
>
> I've sent four or five emails with no response other than automated 
> messages. I called their order desk and a recorded message says \u201cOur 
> phone systems are off line (for maintenance), please use our email 
> support system.\u201d.
>
>
> While I've requested they cancel the order via eamil, they have not 
> responded to that either. With a heavy heart, I finally filed a VISA 
> dispute for the money yesterday.
>
>
> Anyone know the details behind their problems? We bought an Epson 1400 
> to use as a dedicated B&W setup. (Hoping to work with Paul Roark's ink 
> formulations since there's such rich information online about them.)
>
>
> Would love any suggestions as to alternatives...maybe consider buying 
> a printer that could use K3 inks?
>
>
> Dan
>
>
>
> 


---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus

Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-24 by filmboard2001@...

I've had the same problem. I've now been waiting for nearly two months with no status change to my order online. Finally, a couple of weeks ago, in frustration at no responses as to what the problem was (so that I could possibly alter my order) sent through a cancellation request, and received a one-word reply "cancelled" but there's been no refund or credit issued. If I hear nothing, or see no credit by tomorrow, I'm going to file a fraud complaint through my credit card company.

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-24 by Jacques Caron

Hi

Never had a problem with them but… I'm glad that I ordered a pint of K ink plus the base needed to feed my 1430. I'm in Canada and, aside that fact that there is a premium going from USPS to Canada Post (I'm not leaving out the exchange rate!), and the delivery was about two weeks.

Don't know what's happening with them but I received regularly their pub through my email.

Good luck


Jacques Caron
Photographe
jacques.caron@videotron.qc.ca



Le 2016-03-24 à 12:41, "filmboard2001@... [DigitalBlackandWhiteThePrint]" <DigitalBlackandWhiteThePrint@yahoogroups.com> a écrit :
Show quoted textHide quoted text
> I've had the same problem. I've now been waiting for nearly two months with no status change to my order online. Finally, a couple of weeks ago, in frustration at no responses as to what the problem was (so that I could possibly alter my order) sent through a cancellation request, and received a one-word reply "cancelled" but there's been no refund or credit issued. If I hear nothing, or see no credit by tomorrow, I'm going to file a fraud complaint through my credit card company.
> 
> 
> 
>

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-24 by photo@...

Paul

Thanks for your insight (as always) and I know you have a long history with them. However, I run a small business myself and paying attention to my customers is job one as they say. MIS continues to send me automated advertising but no responses to my multiple pleas...via email or phone. Can't image doing business with them going forward. I certainly advise others to be cautious, too.

So the open question for me, now, is where to go from here? I had the opportunity to spend a couple days with a master printer this past weekend, using K3 inks and a variety of Hahnemuhle, Canson & Epson papers. I have to say, the results were pretty nice. I hate to give up my beloved 1400 (it's my second) but maybe it's time to move on?

Again, can anyone suggest a next step up Epson printer that would allow the use of K3 inks?

Dan

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-24 by Paul Roark

FWIW -- I'm not worried about a path forward. Hopefully MIS is doing fine, but there are a lot of options.

Like everyone else, I try to use the "best" (lots of varying definitions here), most efficient & affordable inputs I can -- cameras, inks, papers, ... whatever. I am obviously not opposed to buying inks from different sources, Canon and Epson included. For now, and probably for some years to come, I expect "Eboni" carbon will be in the mix. However, for DIY, high end, low cost B&W, I suspect the Epson EcoTank carbon black sets the baseline. It's one of the readily available suppliers of carbon now, and for cheap. That plus my generic base keeps the cost of truly archival carbon ink so low it's just irrelevant -- not a serious factor in what I do. It's just a bit warmer than I'd like, but with my "Eboni Variable Tone" approach, it's easy to deal with.

Carbon pigments have been around a few thousand years. I think they'll be around for at least as long as inkjet printing is. I do not expect a time when I can't do what I do. I have no plans to use other than the current "Eboni," but there are lots of options.

Much more of an issue with me currently is whether to take the toned carbon approach to glossy, including particularly glossy canvas. Epson claims its glossy canvas needs no coating (sadly still not water proof, however). I, frankly, love the matte canvas (no reflections), but if real world display is going to require either a heavy coating or acrylic, I may have to explore the glossy canvas options. The market and my outlets will have some influence on that.

As an aside, to better understand my pursuit of canvas, Google "canvas display" and check out the Google images. There are a lot of interesting options to displaying canvas. Anyone with roll paper capability can build up multi-print displays -- like contemporary versions of the "triptych" -- with canvas wrap type individual displays.

Exploring the options here looks very promising to me for large image display. The point is to get our images on the wall in a way that looks the best, is cheap and fast. I think canvas wins. (So does Costco, apparently ...)

"Carbon on canvas," that's the B&W printing road I'm going down for the next few years. I'm not particularly worried about supplies.


(BTW, check out my current "Moon, Clouds, & Jupiter" image on my web page, below. I took the shot this week, hand held, with the Sony a7rii and a 135mm lens at f/4.5. I did re-take Jupiter the next night with a tripod because I wanted the moons of Jupiter to show. The hand held shot was fine for the detail of the moon, but the moons of Jupiter needed a lower iso and longer exposure. So, when I print this on a large canvas people will be able to walk up and inspect the moon. Then they might be drawn to Jupiter and -- surprise -- hopefully be treated to a view of three moons of Jupiter. You got to love what technology has brought to us photographers!)

Paul
Show quoted textHide quoted text
On Thu, Mar 24, 2016 at 11:40 AM, photo@... [DigitalBlackandWhiteThePrint] <DigitalBlackandWhiteThePrint@yahoogroups.com> wrote:

Paul


Thanks for your insight (as always) and I know you have a long history with them. However, I run a small business myself and paying attention to my customers is job one as they say. MIS continues to send me automated advertising but no responses to my multiple pleas...via email or phone. Can't image doing business with them going forward. I certainly advise others to be cautious, too.

So the open question for me, now, is where to go from here? I had the opportunity to spend a couple days with a master printer this past weekend, using K3 inks and a variety of Hahnemuhle, Canson & Epson papers. I have to say, the results were pretty nice. I hate to give up my beloved 1400 (it's my second) but maybe it's time to move on?

Again, can anyone suggest a next step up Epson printer that would allow the use of K3 inks?

Dan


Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by photo@...

So after four emails to MIS asking them to cancel my order and ten hours after my first post here, MIS suddenly sends me an email that my order was shipped. Unfortunately, I doubt that it's a coincidence.

Once again, I have sent them multiple emails requesting an RMA for return of the kit. I'm not optimistic they will respond any better. They may not be going out of business but dealing with them is obviously problematic.

However, given the multiple alternative sources that are popping up (& Paul's 'way forward' reassurances), I'm feeling far better about going all in with carbon.

Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by azarijah@...

Hello. I've looked at many of the emails on this subject. I'll add my little tidbit, and hopefully you can draw a little bit of comfort from it.

I came upon MIS/Inksupply.com a few years ago. I bought a CIS from them for my then Epson 2200.The last several years I have done most of my heavy duty printing via my Epson 7900 (for which Jon Cone's group makes excellent replacement inks and carts for the pricey OEM stuff).

My next to last order from Inksupply took an inordinate amount of time, including multiple emails, periods of silence, etc. I, too, reached a Rubicon and wrote them an on-fire email. Then, I heard from them. The interval seemed as if they had gone out of business or something. But, the note back was conciliatory and offered a reasonable explanation for the delay in shipping (though its partner explanation left some to be desired).

In short, I kept my order open and within a few days of my complaint my ink arrived exactly on the date their earlier note specced. Since then, I have not experienced any delays or lack of a forthright declaration; in full disclosure, I have not ordered ink for my Epson 1430 as I use dye ink (which doesn't have the issues pigment ink can have) so a righteous quantity can survive a while for non-critical work.

I don't work for Inksupply, own anything of the company, so have no interest in their fortunes, except as a supplier of good quality ink at a reasonable price...
That period where I did not hear anything from them was exasperating, frustrating and anger-provoking. True. Then, they came through (as I hoped) and so, I am still willing to do business with them.

Anyway, just thought I'd toss this onto the mix...

RE: [Digital BW] Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by Elliot Puritz

Hi Dan:

 

The logical alternative: The "Piezography System" from Jon Cone.  The inks are reliable, the service is exemplary, the profiles are excellent, the forums are top flight…and they answer questions quickly. They have excellent products for the 1400 series of printers.  Just give them a call  and go to their web site(s).

 

And:  They ship promptly.

 

More costly at first…but in the long run, cheaper…..why put up with all of the problems that many seem to be having with MIS?

 

Elliot
Show quoted textHide quoted text
From: DigitalBlackandWhiteThePrint@yahoogroups.com [mailto:DigitalBlackandWhiteThePrint@yahoogroups.com] 
Sent: Thursday, March 24, 2016 11:13 AM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

 

  

Sounds crazy, I know but I ordered a b&w ink kit from MIS via their webpage several weeks ago. I confirmed that they charged our Visa. However, their online status listing has been “PAYMENT COMPLETE” for a couple weeks and they have not shipped the kit. 

 

I've sent four or five emails with no response other than automated messages. I called their order desk and a recorded message says “Our phone systems are off line (for maintenance), please use our email support system.”.

 

While I've requested they cancel the order via eamil, they have not responded to that either. With a heavy heart, I finally filed a VISA dispute for the money yesterday.

 

Anyone know the details behind their problems? We bought an Epson 1400 to use as a dedicated B&W setup. (Hoping to work with Paul Roark's ink formulations since there's such rich information online about them.)  

 

Would love any suggestions as to alternatives...maybe consider buying a printer that could use K3 inks?

 

Dan

Re: [Digital BW] Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by Mark Savoia

Ditto!

Mark
stillrivereditions.com
Show quoted textHide quoted text
> On Mar 25, 2016, at 12:09 AM, 'Elliot Puritz' drpuritz@... [DigitalBlackandWhiteThePrint] <DigitalBlackandWhiteThePrint@yahoogroups.com> wrote:
> 
> 
> 
> Hi Dan:
>  
> The logical alternative: The "Piezography System" from Jon Cone.  The inks are reliable, the service is exemplary, the profiles are excellent, the forums are top flight…and they answer questions quickly. They have excellent products for the 1400 series of printers.  Just give them a call  and go to their web site(s).
>  
> And:  They ship promptly.
>  
> More costly at first…but in the long run, cheaper…..why put up with all of the problems that many seem to be having with MIS?
>  
> Elliot
>

Re: [Digital BW] Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by Paul Roark



This is just a little refresher regarding longevity. It's a table from my Eboni-6 PDF that is based on Aardenberg-Imaging data:


Delta-e at 60 Mlux-hrs Light Exposure

Average 50% test patch

Eboni 3-MK, PA 205, Print Shield spray 0.2 0.2

Eboni 3-MK, H. Photo Rag (HPR) 0.3 0.2

Cone Carbon Sepia, Museum K, HPR 0.4 0.2

Epson ABW, HPR 1.0 1.6

HP Vivera, HPR, neutral only 1.1 1.4

Cone Neutral K6, HPR 2.2 2.9



This plus the huge cost differences will guarantee that there will always be an enthusiast market that starts with carbon and ads only the best color toners, if needed.


Paul

www.PaulRoark.com

Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by photo@...

Elloitt & azarijah

Thank you for your insights. Just to wrap up my own experience, I nearly simultaneously received a phone call from Visa (a real person!) saying they were crediting my account back the payment to MIS and a real email from MIS saying, again, it was shipped. No comment on my repeated cancellation requests. There was one piece of insight, the sender said that if you respond to their support ticket emails, it automatically sends you to the back of the queue. And, I suppose, sends you another automatic service request status email. Real possibility of an infinite loop here...:8)
In any case, I'm going to pass on future work with MIS and go down one of the alternative avenues suggested here. First, I think I'll get a basic refillable kit from Cone. I would prefer to be able print on multiple paper types but will move my questions on that to another thread...I think I've taken enough of everyone's bandwidth on this slow slog with MIS. BTW, thanks for all the thoughtful comments!

RE: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-03-25 by Elliot Puritz

Hi Dan:

 

Be sure to download the free printing profiles that Jon has supplied for his inks and papers when used with various printers.  While on his site take the time to glance through the New Piezography Manual which will supply relevant technical details.

 

Please keep us informed about your progress….I have no doubt that you will be quite successful.

 

Elliot
Show quoted textHide quoted text
From: DigitalBlackandWhiteThePrint@yahoogroups.com [mailto:DigitalBlackandWhiteThePrint@yahoogroups.com] 
Sent: Friday, March 25, 2016 11:53 AM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

 

  

Elloitt & azarijah

 

Thank you for your insights. Just to wrap up my own experience, I nearly simultaneously received a phone call from Visa (a real person!) saying they were crediting my account back the payment to MIS and a real email from MIS saying, again, it was shipped.  No comment on my repeated cancellation requests.  There was one piece of insight, the sender said that if you respond to their support ticket emails, it automatically sends you to the back of the queue. And, I suppose, sends you another automatic service request status email. Real possibility of an infinite loop here...:8)

In any case, I'm going to pass on future work with MIS and go down one of the alternative avenues suggested here.  First, I think I'll get a basic refillable kit from Cone. I would prefer to be able print on multiple paper types but will move my questions on that to another thread...I think I've taken enough of everyone's bandwidth on this slow slog with MIS.  BTW, thanks for all the thoughtful comments!

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-05-17 by filmboard2001@...

So, it took waiting a third of a year, opening a case against the company through Paypal, plus a complaint filed with the fraud division of my credit card company. I do not know which of those three actions finally triggered a credit for the order which MIS (inksupply.com) never shipped, but I have now finally received my money back, although still nothing heard from the company. Clearly they do not want or need my business.

I cannot recommend ordering from a company that refuses to update their online order status (when I log on, they still show my order as open with payment complete), fails to respond to requests for information on an order, does not answer their phone OR return phone messages, and illegally holds your money hostage after not shipping for months. When you do business with MIS it seems, all goes well. . . until it doesn't. . . at which point they show their true nature. Crooks—or giving them the benefit of the doubt, absolute incompetents—neither engenders a satisfactory result for the customer.

The one absolutely great thing that has come from this fiasco is that I've discovered how ridiculously inexpensive carbon is, as are all the other ingredients. And, after one mix that was not quite satisfactory, I must say, I now prefer the look of my home brew ink results even better than what I received from them in the past.

Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-05-17 by rdeloe1@...

Everything you need to know is in the PDF instructions created by Paul Roark. I've provided links to key ones at the bottom. In a nutshell...

* Eboni 1.1 is STS WJ1082. I bought a litre of WJ1082 ink from STS in Florida (the manufacturer). It's also available (in 1 litre and 0.5 litre volumes) from a company called Printer Filling Station (http://www.printerfillingstation.com/Ink_Refills/Epson/55E.htm). I've never used them. If you buy from STS you may need to set up an account and deal with a sales rep via email. It was all fine (but expensive in Canada because of brokerage fees -- should be more reasonable in the US).

* You'll need a source for the clear base. MIS sells it, but you can easily mix your own. I use Paul's C6b formulation, which is simply distilled water, glycerin, PhotoFlo 200, and a few drops of Edwal LFN. If you are in the US, PhotoFlo and Edwal LFN are at your camera store; Edwal LFN is not available in Canada (so I bought if from the US). Glycerine is at your drugstore and distilled water is at your grocery store.

* I've mixed by volume and by weight. The proportions are slightly different by weight than volume because glycerine is very dense compared to water. This is explained in Paul's instructions. I recommend that you invest in a scale that has grams to one decimal place (in other words, can weigh to 1/10th of a gram). It's vastly easier and more consistent than by volume.

* The only other wrinkle is whether or not you want to go the pure carbon "Eboni" route, or "Eboni Variable Tone" (which is Paul's newer concept that uses diluted Canon Lucia blue and cyan ink as a toner). I'm a huge fan of this approach because with Quadtone RIP it allows me to choose whether I want a warm tone, a neutral tone, or a split tone -- image by image. It's very easy to mix up the toner. You use the same clear base as for the Eboni, and you drain the Lucia inks from the Canon cartridges. The ones Paul describes in his instructions are big and provide more than a small volume printer will be able to use in a year, so going in with someone would be ideal. I haven't been able to source smaller carts.

Here are instructions for ink mixing (general) and for Eboni Variable Tone (for the Epson 1430 and Epson Stylus Pro 3880). I have both of these printers and these inks work amazingly well in them.

Bottom-line: this approach is for people who are comfortable mixing their own inks and profiling their own papers. I love the flexibility and the alchemy. It reminds me of my darkroom days. If you prefer a turnkey approach, you'll probably be happy with Cone's Piezography. I've never used it, but loads of people seem happy. I would miss the ability to choose warm, neutral or split tone image-by-image (which is something that Eboni Variable Tone lets me do). I believe that with Piezography you can have a warm inkset or a neutral inkset, but you'll need multiple printers (or be willing to change carts and flush a lot) if you want the flexibility to choose tone for every image. Perhaps Piezography users can comment on this and whether or not it's as I described.

Have fun with this.

http://www.paulroark.com/BW-Info/Ink-Mixing.pdf
http://www.paulroark.com/BW-Info/Eboni-Variable-Tone.pdf
http://www.paulroark.com/BW-Info/3880-Eboni-Variable-Tone.pdf

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-05-17 by Paul Roark

That basically summarizes what I have done for some years now. It appears that Epson now is also selling a good and cheap carbon MK in bulk for one of its EcoTank printers. (I am working from an phone from Kauai at the moment and don't have access to the URLs, but a search on this forum will find it.). So while I prefer Eboni or the wholesale version, outside the US the Epson carbon may be much cheaper.

As to MIS, I have no information about the issues that started this thread. Every time I refer an issue to them I get a rational response. They have been an important supplier for the more open source and economical approach to B&W. I hope these unfortunate instances of problems are a very small percentage of the total.

Show quoted textHide quoted text
On May 17, 2016 3:37 AM, "rdeloe1@rogers.com [DigitalBlackandWhiteThePrint]" <DigitalBlackandWhiteThePrint@yahoogroups.com> wrote:

Everything you need to know is in the PDF instructions created by Paul Roark. I've provided links to key ones at the bottom. In a nutshell...

* Eboni 1.1 is STS WJ1082. I bought a litre of WJ1082 ink from STS in Florida (the manufacturer). It's also available (in 1 litre and 0.5 litre volumes) from a company called Printer Filling Station (http://www.printerfillingstation.com/Ink_Refills/Epson/55E.htm). I've never used them. If you buy from STS you may need to set up an account and deal with a sales rep via email. It was all fine (but expensive in Canada because of brokerage fees -- should be more reasonable in the US).

* You'll need a source for the clear base. MIS sells it, but you can easily mix your own. I use Paul's C6b formulation, which is simply distilled water, glycerin, PhotoFlo 200, and a few drops of Edwal LFN. If you are in the US, PhotoFlo and Edwal LFN are at your camera store; Edwal LFN is not available in Canada (so I bought if from the US). Glycerine is at your drugstore and distilled water is at your grocery store.

* I've mixed by volume and by weight. The proportions are slightly different by weight than volume because glycerine is very dense compared to water. This is explained in Paul's instructions. I recommend that you invest in a scale that has grams to one decimal place (in other words, can weigh to 1/10th of a gram). It's vastly easier and more consistent than by volume.

* The only other wrinkle is whether or not you want to go the pure carbon "Eboni" route, or "Eboni Variable Tone" (which is Paul's newer concept that uses diluted Canon Lucia blue and cyan ink as a toner). I'm a huge fan of this approach because with Quadtone RIP it allows me to choose whether I want a warm tone, a neutral tone, or a split tone -- image by image. It's very easy to mix up the toner. You use the same clear base as for the Eboni, and you drain the Lucia inks from the Canon cartridges. The ones Paul describes in his instructions are big and provide more than a small volume printer will be able to use in a year, so going in with someone would be ideal. I haven't been able to source smaller carts.

Here are instructions for ink mixing (general) and for Eboni Variable Tone (for the Epson 1430 and Epson Stylus Pro 3880). I have both of these printers and these inks work amazingly well in them.

Bottom-line: this approach is for people who are comfortable mixing their own inks and profiling their own papers. I love the flexibility and the alchemy. It reminds me of my darkroom days. If you prefer a turnkey approach, you'll probably be happy with Cone's Piezography. I've never used it, but loads of people seem happy. I would miss the ability to choose warm, neutral or split tone image-by-image (which is something that Eboni Variable Tone lets me do). I believe that with Piezography you can have a warm inkset or a neutral inkset, but you'll need multiple printers (or be willing to change carts and flush a lot) if you want the flexibility to choose tone for every image. Perhaps Piezography users can comment on this and whether or not it's as I described.

Have fun with this.

http://www.paulroark.com/BW-Info/Ink-Mixing.pdf
http://www.paulroark.com/BW-Info/Eboni-Variable-Tone.pdf
http://www.paulroark.com/BW-Info/3880-Eboni-Variable-Tone.pdf

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-05-17 by filmboard2001@...

I've had several direct queries about this. . .

First, these caveats. [1] I am a bit reluctant to share, as I don't know if my method would meet the quality requirements of those on this forum who approach monochrome printing with scientific vigor, it probably wouldn't, though it could be a starting point for some. [2] I cannot speak to any long range effects on various printers, CIS systems, or refillable cartridges. I did my initial testing on a cheap, simple 4-ink Epson C88+, then when that worked I converted an old R2880 that had enough head clogging to be useless for good color. In other words, I've not used it yet on a valuable piece of equipment. [3] And, finally, although 50 years a professional photographer and illustrator, the look I now seek is more that of a high quality etching, lithograph or photogravure print, and not to emulate a silver darkroom print. My hack has given me exactly what I'm after.

rdeloe1 also replied to this thread with Paul's formula's using STS WJ1082, and I think that would be a better starting point for most people. I use many of the same ingredients; in general, distilled water, propylene glycol (instead of glycerin), a wetting agent (I'm not sure why two—PhotoFlo and Edwal LFN are used in that method), and, after trying a lot of different carbon sources, found a very rich and dense 100% carbon pigment india ink without varnishes added that had a good draw down and costs less than 10 bucks a quart.
I accept no responsibility for damage to cartridges or printers for anyone who would experiment using this information. I originally spoiled a few carts.

As for my exact carbon product and dilutions, I am creating a presentation on it for our Camera Guild and will be glad to share a link to it when that's done. The reason is, I've found people don't really understand when I just explain how I have achieved the grey mixtures using a greyscale file of a color Macbeth chart and then matching the equivalent grey tones to the various color ink cartridge position colors. But that won't be ready this week; I'm installing a new Canon ipf6400 in our Guild's network this week (we took advantage of their $300 rebate).

Re: [Digital BW] Re: Does anyone know if Inksupply.com (MIS Associates, Inc.) has gone out of business?

2016-05-17 by filmboard2001@...

Paul,
No disrespect intended here, but relative to this thread, which by the way, I did not start, I think you must have access to a phone number or email address for MIS the rest of the world does not have. I have made dozens of phone calls (not one was ever answered, nor was a single one returned). My unshipped order placed the first week of February continues to remain in my account as an open order (indicating only 'payment received' as it has done ever since I placed it). I also started communications online which were met by ridiculously profound silence. In the couple of instances where I did finally receive a response, they were crazy off topic. I have a complete record of those unanswered posts and the few off topic answers. I also have a complete record of when I paid for the unshipped order at the beginning of February, and the date it was finally credited back this month. Furthermore, I never received any indication that credit would have happened had I not opened a Paypal case and/or called the fraud division of my credit card. It was only within one day of the latter that I received my credit. But, as I stated a few days ago, I do not know what action—simply waiting a long time, the Paypal case, or the fraud complaint, was the trigger. But anyway you try to explain this, and again, no disrespect intended because certainly my complaint is not with anyone here, I cannot imagine what a "rational response" to that lack of customer service from MIS could be.

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