Emu XL-7 & MP-7 User's Group

Hello everybody,

I have just received my xl7 today and in fact I've got a lot to learn 
but this machine give me a good impression and doesn't seem too 
difficult to learn...I installed the new os without problem with my 
midi interface but I wonder what this usb port is suppose to do ? I 
tried to connect this port with my pc but it isn't recognized by 
windows98... I searched the faq without succes...

Sorry if this question seems stupid to you !

Thank you for your help.

On Saturday, April 20, 2002, at 05:47  AM, hysham2000 wrote:

> Hello everybody,
>
> I have just received my xl7 today and in fact I've got a lot to learn
> but this machine give me a good impression and doesn't seem too
> difficult to learn...I installed the new os without problem with my
> midi interface but I wonder what this usb port is suppose to do ? I
> tried to connect this port with my pc but it isn't recognized by
> windows98... I searched the faq without succes...

USB greatly speeds up sequence transfers versus using MIDI. You need to 
have the latest version of E-Loader which has the USB support and 
drivers. It can be downloaded from:

http://www.emu.com/support/eloader.html

Scott

Thank you so much !
 
Now I understand what this usb port is for... I installed the right 
driver and windows recognize him but now I've got an hardware problem 
with this port : it's  broken and moves somewhere in the box...I saw 
the first time I plugged my usb it was fragile and make a real 
attention to go softly without succes... I have to send this machine 
back...
Does  someone has the same experience ?

yes I had not looked at the usb port on my box till i pluged in my 
usb cable.  It seemed not to be mounted properly in the inside of 
the box.  I very carefully pressed the conecter down.  There are two 
little bumps on the bottom of the usb conecter that have to be 
mounted firmly on the board, mine where loose.  So a little press 
down caused them to click into place and all was good.  You may want 
to take a quick look inside the box......thats if you are 
comfortable doing so.

well hope that helps.

Mike

--- In xl7@y..., "hysham2000" <isham@f...> wrote:
> Thank you so much !
>  
> Now I understand what this usb port is for... I installed the 
right 
> driver and windows recognize him but now I've got an hardware 
problem 
> with this port : it's  broken and moves somewhere in the box...I 
saw 
> the first time I plugged my usb it was fragile and make a real 
> attention to go softly without succes... I have to send this 
machine 
> back...
> Does  someone has the same experience ?

Wow, same thing (USB connector came loose on first
plug-in) happened to me, and I was dreading having to
send the box away to have it fixed.

Will we be voiding the warranty by re-securing it
inside the box?

-Forneau

--- mikexl7 <mikexl7@...> wrote:
> yes I had not looked at the usb port on my box till
> i pluged in my 
> usb cable.  It seemed not to be mounted properly in
> the inside of 
> the box.  I very carefully pressed the conecter
> down.  There are two 
> little bumps on the bottom of the usb conecter that
> have to be 
> mounted firmly on the board, mine where loose.  So a
> little press 
> down caused them to click into place and all was
> good.  You may want 
> to take a quick look inside the box......thats if
> you are 
> comfortable doing so.
> 
> well hope that helps.
> 
> Mike
> 
> --- In xl7@y..., "hysham2000" <isham@f...> wrote:
> > Thank you so much !
> >  
> > Now I understand what this usb port is for... I
> installed the 
> right 
> > driver and windows recognize him but now I've got
> an hardware 
> problem 
> > with this port : it's  broken and moves somewhere
> in the box...I 
> saw 
> > the first time I plugged my usb it was fragile and
> make a real 
> > attention to go softly without succes... I have to
> send this 
> machine 
> > back...
> > Does  someone has the same experience ?
> 
> 


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--- Thank you for your answers Mike and Roger, I'm going to send it 
back to change this machine for a new one, I prefer to act this way ! 
( I'm not an electronician expert...)I don't know if it's a common 
problem with this groove box but Emu should maybe take an eye on 
this.. 
See you.

On Sunday, April 21, 2002, at 09:40 AM, mikexl7 wrote:

> yes I had not looked at the usb port on my box till i pluged in my
> usb cable.  It seemed not to be mounted properly in the inside of
> the box.  I very carefully pressed the conecter down.
[...]
> --- In xl7@y..., "hysham2000" <isham@f...> wrote:
>>
>> but now I've got an hardware problem  with this port : it's  broken 
>> and moves somewhere in the box...I saw the first time I plugged my usb 
>> it was fragile and make a real attention to go softly without 
>> succes... I have to send this machine back...
>> Does  someone has the same experience ?

I checked with our Mechanical Engineer on this, and he says that there 
were issues with the connector sometimes not getting seated properly in 
the cutout in the housing. There should be no electrical issues here, 
purely mechanical. As Mike said, you should be able to simply wiggle the 
jack a bit and it should snap into place (I believe you would wiggle it 
gently up and down as opposed to right to left).

I can understand Isham's concern and desire to have a perfect machine 
out of the box. But if you are willing to just wiggle the connector a 
bit and get it to snap into place all should be fine from then on, and 
it will save you the down time of sending the unit to get it repaired. 
But absolutely only do whatever you are comfortable with.

We have instituted measures in Manufacturing to see that this doesn't 
happen any more. I'm assuming that very few people will see this kind of 
problem. For those that have, we are of course very sorry for any 
inconvenience this may have caused.

Scott

as for this issue just press down, there are two little bumps that 
have to click into the board.  do not go up would be my advice :)

just press down with care.

Mike

as for my data weel not a problem here with my xl but i did have 
that problem with my E5000.  Had to send it away.  It has not come 
back but i kinda dread the day it do.  

Are the pots for this low quality in emu gear?  If so is there 
anyone who can recomend a supper high quality pot that would be a 
better?  I have no more warrenty on this unit so i would install it 
myself.

Mike G.




--- In xl7@y..., Scott Ruda <scottr@e...> wrote:
> 
> On Sunday, April 21, 2002, at 09:40 AM, mikexl7 wrote:
> 
> > yes I had not looked at the usb port on my box till i pluged in 
my
> > usb cable.  It seemed not to be mounted properly in the inside of
> > the box.  I very carefully pressed the conecter down.
> [...]
> > --- In xl7@y..., "hysham2000" <isham@f...> wrote:
> >>
> >> but now I've got an hardware problem  with this port : it's  
broken 
> >> and moves somewhere in the box...I saw the first time I plugged 
my usb 
> >> it was fragile and make a real attention to go softly without 
> >> succes... I have to send this machine back...
> >> Does  someone has the same experience ?
> 
> I checked with our Mechanical Engineer on this, and he says that 
there 
> were issues with the connector sometimes not getting seated 
properly in 
> the cutout in the housing. There should be no electrical issues 
here, 
> purely mechanical. As Mike said, you should be able to simply 
wiggle the 
> jack a bit and it should snap into place (I believe you would 
wiggle it 
> gently up and down as opposed to right to left).
> 
> I can understand Isham's concern and desire to have a perfect 
machine 
> out of the box. But if you are willing to just wiggle the 
connector a 
> bit and get it to snap into place all should be fine from then on, 
and 
> it will save you the down time of sending the unit to get it 
repaired. 
> But absolutely only do whatever you are comfortable with.
> 
> We have instituted measures in Manufacturing to see that this 
doesn't 
> happen any more. I'm assuming that very few people will see this 
kind of 

> problem. For those that have, we are of course very sorry for any 
> inconvenience this may have caused.
> 
> Scott

Thanks for the additional info.

I just installed a new sound ROM, and while the box
was open I gently pushed down on the USB connector to
settle it. Pretty simple, and the problem was solved
without letting go of the precious unit.

-Forneau




--- Scott Ruda <scottr@...> wrote:
> 
> On Sunday, April 21, 2002, at 09:40 AM, mikexl7
> wrote:
> 
> > yes I had not looked at the usb port on my box
> till i pluged in my
> > usb cable.  It seemed not to be mounted properly
> in the inside of
> > the box.  I very carefully pressed the conecter
> down.
> [...]
> > --- In xl7@y..., "hysham2000" <isham@f...> wrote:
> >>
> >> but now I've got an hardware problem  with this
> port : it's  broken 
> >> and moves somewhere in the box...I saw the first
> time I plugged my usb 
> >> it was fragile and make a real attention to go
> softly without 
> >> succes... I have to send this machine back...
> >> Does  someone has the same experience ?
> 
> I checked with our Mechanical Engineer on this, and
> he says that there 
> were issues with the connector sometimes not getting
> seated properly in 
> the cutout in the housing. There should be no
> electrical issues here, 
> purely mechanical. As Mike said, you should be able
> to simply wiggle the 
> jack a bit and it should snap into place (I believe
> you would wiggle it 
> gently up and down as opposed to right to left).
> 
> I can understand Isham's concern and desire to have
> a perfect machine 
> out of the box. But if you are willing to just
> wiggle the connector a 
> bit and get it to snap into place all should be fine
> from then on, and 
> it will save you the down time of sending the unit
> to get it repaired. 
> But absolutely only do whatever you are comfortable
> with.
> 
> We have instituted measures in Manufacturing to see
> that this doesn't 
> happen any more. I'm assuming that very few people
> will see this kind of 
> problem. For those that have, we are of course very
> sorry for any 
> inconvenience this may have caused.
> 
> Scott
> 
> 


__________________________________________________
Do You Yahoo!?
Yahoo! Games - play chess, backgammon, pool and more
http://games.yahoo.com/

:)

--- In xl7@y..., Roger Powell <forneau@y...> wrote:

> Thanks for the additional info.
> 
> I just installed a new sound ROM, and while the box
> was open I gently pushed down on the USB connector to
> settle it. Pretty simple, and the problem was solved
> without letting go of the precious unit.
> 
> -Forneau
>