Emu XL-7 & MP-7 User's Group

Indeed - you're aid is much appreciated rEalm. Also, I apologize 
for my little flurry of questions - I've been working through the 
manual and often I end up asking questions I've gone through and 
simply forgotten (or are 'newer' features because of the OS 
upgrades - I'm going through 3 updates' worth of features so it gets 
rough cross-referencing it mentally)

  In any case, thanks for your help, and everyone else here for that 
matter. Less than a week and I'm already rolling along at a much 
faster pace than I'd expected.

/.j

--- In xl7@yahoogroups.com, Patrick Thomas <revpathomas@y...> wrote:
> to Realm, I feel ya!  I have just joined this group and appreciate 
your wisdom and knowledge on the command station.  But, I intend on 
reading the manual thoroughly before flooding the list with 
questions that may be answered by the manual, simple experince, or 
the EMU web-site.  Don't get too frustrated with us - thanks 
>  
> revpathomas
> 
> erik_magrini@B... wrote:
> Hey all, 
> 
> Just wanted to send you all a quick message based on some 
disturbing 
> things I had to deal with this AM.  I know many of you have 
questions 
> about your Command Stations, and it's fairly obvious that I post a 
lot of 
> answers on here to those questions.  However, I just need to 
stress that I 
> am NOT part of Emu tech support, just a regular user like you all 
who 
> likes to check his email as often as my job allows and help other 
people 
> out.  Why am I stating this?  Because I came back from a nice long 
holiday 
> weekend to LARGE amount of emails from people privately asking for 
XX-7 
> help off list, which I normally don't mind at all.  What I do 
mind, is 
> people impatiently DEMANDING that I answer their questions asap, 
and 
> sending me repeated requests in the most insulting and derogatory 
manner 
> I've ever seen.  Please, if you want help, I'm more than happy to 
do what 
> I can, but only if you ask in a courteous manner.  If I'm not 
answering 
> your emails, don't assume I'm ignoring you, or start repeatedly 
sending 
> the same email again, and again, and again, etc.  My work has had 
some 
> issues with our email lately, and occasionally I don't get some or 
I'm 
> just not here to get your requests.
> 
> What was most surprising, was the number of people telling me flat 
out 
> they haven't even read the manual yet, and then asking really 
basic 
> questions.  It's one thing for the people who don't have XX-7's 
yet and 
> only want to know if it can do x, y or z.  But if you already own 
the 
> unit, you really owe it to yourself to at least try and find the 
answers 
> in the manual before you ask on the list.  I understand that some 
people 
> learn better by asking, but I had so many questions to go through 
this 
> morning, and many of them were no-brainers (even for a newbie) had 
they 
> opened the manual and at least read the first couple of chapters. 
> Additionally, don't forget that you can search the list archives, 
looks in 
> the files section for answers and additional documents, and that 
there's 
> an FAQ I've created too.  All of these you can access here:
> 
> http://groups.yahoo.com/group/xl7/
> 
> Again, I don't mind people asking for help, but please do so in a 
nice 
> way, and have some patience as well.  Thanx, and sorry to bug the 
list 
> with this, but there were SO many extremely rude emails this 
morning, and 
> many of them from people who have been on the list for some time 
and 
> should know better ;) 
> Thanx all,
> rEalm
> (obviously this doesn't apply to everyone that sent me emails over 
the 
> weekend, I don't mean to imply that for those of you that were 
asking for 
> help in a nice way.)
> 
> 
> 
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