Emu XL-7 & MP-7 User's Group

Thanks for the additional info.

I just installed a new sound ROM, and while the box
was open I gently pushed down on the USB connector to
settle it. Pretty simple, and the problem was solved
without letting go of the precious unit.

-Forneau




--- Scott Ruda <scottr@...> wrote:
> 
> On Sunday, April 21, 2002, at 09:40 AM, mikexl7
> wrote:
> 
> > yes I had not looked at the usb port on my box
> till i pluged in my
> > usb cable.  It seemed not to be mounted properly
> in the inside of
> > the box.  I very carefully pressed the conecter
> down.
> [...]
> > --- In xl7@y..., "hysham2000" <isham@f...> wrote:
> >>
> >> but now I've got an hardware problem  with this
> port : it's  broken 
> >> and moves somewhere in the box...I saw the first
> time I plugged my usb 
> >> it was fragile and make a real attention to go
> softly without 
> >> succes... I have to send this machine back...
> >> Does  someone has the same experience ?
> 
> I checked with our Mechanical Engineer on this, and
> he says that there 
> were issues with the connector sometimes not getting
> seated properly in 
> the cutout in the housing. There should be no
> electrical issues here, 
> purely mechanical. As Mike said, you should be able
> to simply wiggle the 
> jack a bit and it should snap into place (I believe
> you would wiggle it 
> gently up and down as opposed to right to left).
> 
> I can understand Isham's concern and desire to have
> a perfect machine 
> out of the box. But if you are willing to just
> wiggle the connector a 
> bit and get it to snap into place all should be fine
> from then on, and 
> it will save you the down time of sending the unit
> to get it repaired. 
> But absolutely only do whatever you are comfortable
> with.
> 
> We have instituted measures in Manufacturing to see
> that this doesn't 
> happen any more. I'm assuming that very few people
> will see this kind of 
> problem. For those that have, we are of course very
> sorry for any 
> inconvenience this may have caused.
> 
> Scott
> 
> 


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