Emu XL-7 & MP-7 User's Group

that's good to know.  thanks.  


--- In xl7@yahoogroups.com, "dumeril7" <dumeril7@y...> wrote:
> 
> I just called Emu and they gave me the name of their "authorized 
> support agent" for their discountinued hardware.  It is:
> 
>    EPR
>    813-232-3907
> 
> Apparently this EPR company will do repair work on your Emu 
hardware 
> if you require it.  You won't be able to get new ROMs or any other 
> add-on, but you can get the thing serviced.
> 
> D7
> 
> 
> > My point is that I have been a long time E-mu supporter.  I own 
an 
> > E6400, a PK-7, and an XL-7.  I also own an Ensoniq SQ2.  I have 3 
> > extra roms for the pk-7, as well as about half the emu sample 
> library 
> > on cd.  I have spent literally thousands of dollars buying gear 
> from 
> > emu.  Now I get absolutely no support for my loyalty.  If I owned 
> a 
> > Model T Ford, I can still find after market parts to keep it 
> > running.  If I bought a 1950s fender amp, I can still get after 
> > market parts to keep it repaired.  I have nothing if my e-mu gear 
> > dies.  No upgrade options, see what I'm saying?  For thousands of 
> > dollars and years of customer loyalty, I have nothing from E-mu.  
> At 
> > least with my ensoniq, I can still get parts, etc through 
syntaur, 
> > et. al.  but with E-mu, no support.  They refuse to sell their 
> > support documentation (repair manuals, schematics).  That being 
> so, 
> > they should give up their patents so other people could 
> manufacture 
> > and sell parts/upgrades/roms, etc, or at least license said 
> patents 
> > out, but I was told by an E-mu rep that that just isn't going to 
> > happen.  I love their gear, but their customer support isn't 
worth 
> > jack all.