Emu XL-7 & MP-7 User's Group

Hello Peter,

Could you please check out what kind of USB drivers you have 
installed? So what chip set?

Maik


--- In xl7@yahoogroups.com, "scoot2500" <gill_peter@e...> wrote:
> 
> Hi.
> 
> I had exactly the same experience when I tried to connect my
> P2500 to the Windoes XP machine. It keeps coming up as unknown
> device.  I forced the install of the drivers, uninstalled 
> rebooted everything that one could reasonably expect. 
> 
> I contacted E-MU Tech Support and got a rather condecending
> reply explaining how delicate the Windows USB environment
> was and that if I wasn't careful, I'd probably have to
> reinstall the OS.
> 
> I had gone to great lengths to explain the process I'd 
> followed to them and the reply that I got back was useless. 
> It said to reinstall and try again. I do not have any USB
> issues with other USB devices - only the P2500. I figured 
> that I'd been in the computer industry for about 18 years 
> and know bad support when I see it. The crap they sent back
> reeked of "they're all idiots that know nother - so we'll
> scare them by saying to be careful or they'll have to 
> re-install the OS". That was the substance of the help. Can't 
> say I was anything less than incredibly dissapointed.
> 
> Wow - that feels great.  
> 
> The upshot is that I don't use the USB interface on my P2500.
> I connect up two midi cables and use it that way.
> 
> Not much help in this email - but at least you're not alone,
> and possibly wont get help resolving the issue from E-MU. If 
> you get it worked out, let me know how
> 
> Regards, Peter.
> 
> 
> --- In xl7@yahoogroups.com, "Turby Schmidt" <trabantmusic@h...> 
wrote:
> 
> >I've some problems using E-Loader via an USB connection on 
> >my laptop. I also gave it a try on my other PC and it works
> >fine. The USB port on my laptop seems to be the problem, but
> >it works fine with other USB gear like a USB Memory Stick.
> >
> >I've searched the internet on the specific USB port driver that's
> >implemented (SiS 7001), but none of the given solutions will solve
> >my problem with it.
> >
> >When I connect the Command Station, Windows XP keeps telling
> >me "Unknown Device" and then that the device is installed. When I
> >look under System -> Devices the Unknown Device appears under USB
> >devices. I can't update it's drivers with the ones the came with
> >E-loader.
> >
> >Does someone recognize these kind of problems? I don't have a
> >second USB port on the laptop, only a free FireWire port.