Datacolor User to User Support Group.

Spyder3TV is freezing on me when I try calibrating. It freezes when I start to measure the first color patch (Black). The program says that I will be shown how to place the Spyder then it freezes up. I am using the latest version of Spyder3TV on Windows 7 64 bit.

Any suggestion on solving this would be appreciated. I submitted a tech support ticket but have not gotten a solution.

Frank

Spyder3TV is freezing on me when I try calibrating. It freezes when I start to measure the first color patch (Black). The program says that I will be shown how to place the Spyder then it freezes up. I am using the latest version of Spyder3TV on Windows 7 64 bit.

Any suggestion on solving this would be appreciated. I submitted a tech support ticket but have not gotten a solution.

Frank

Thats a pretty specific issue, I think you'll have to work with  
Support on that...

On Nov 24, 2009, at 10:42 PM, MDom wrote:

> Spyder3TV is freezing on me when I try calibrating. It freezes when  
> I start to measure the first color patch (Black). The program says  
> that I will be shown how to place the Spyder then it freezes up. I  
> am using the latest version of Spyder3TV on Windows 7 64 bit.
>
> Any suggestion on solving this would be appreciated. I submitted a  
> tech support ticket but have not gotten a solution.

C. David Tobie
Global Product Technology Manager
Digital Imaging & Home Theater
CDTobie@...