Emu XL-7 & MP-7 User's Group

Thats pretty sad I have been up all night playing with the XL7 in time to see
rEalm's first post, and I am on the WEST COAST!!!  Doh, Mornin rEalm.

I think I shall go to bed now, it is a sign.

Andre

-----Original Message-----
From: erik_magrini@... [mailto:erik_magrini@...]
Sent: Thursday, April 10, 2003 4:50 AM
To: xl7@yahoogroups.com
Subject: Re: [xl7] WHAT THE F@#$!!! Still need rubber pad!! Please!!


Sorry man, I don't work for Emu, nothing I can do.

rEalm



At $200.00, thats almost half the cost of a new XL-7! Its just a stupid
piece of rubber! Can anyone help me
please, Aaron, realm, anyone.








[Non-text portions of this message have been removed]



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Sadly that's how some auto manufacterers are too.  Too much effort to replace an
inconsequential piece, especially if its a component made somewhere else. For
200$ pick up an oZone or something...

Andre

-----Original Message-----
From: alvinenglish [mailto:alvin.english@...]
Sent: Thursday, April 10, 2003 11:37 AM
To: xl7@yahoogroups.com
Subject: [xl7] Re: WHAT THE F@#$!!! Still need rubber pad!! Please!!


I tried calling EMU myself.  It is difficult to believe EMU could be
that unyielding.  The sales people will not let you speak to
purchasing.  They are keeping their manufacturing source a secret.  It
strikes me as a poor business decision to not sell the pads separate
from the assembly.  That is like going in for auto tires and being
forced to buy the wheels and brakes with them.




--- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> Sorry man, I don't work for Emu, nothing I can do.
>
> rEalm
>
>
>
> At $200.00, thats almost half the cost of a new XL-7! Its just a stupid
> piece of rubber! Can anyone help me
> please, Aaron, realm, anyone.
>
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]



To unsubscribe from this group, send an email to:
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=( I BROKE MY MP-7! ONE OF MY PADS RIPPED OFF OF THE SURROUNDING RUBBER AND 
CAME COMPLETELY LOOSE. I PUT IN A PART INQUIRY AT EPR ELECTRONICS WEB SITE A 
COUPLE DAYS AGO. TODAY I RECEIVED A CALL BACK AND THE LADY SAID THE PART COST 
$204.00!! WHAT!!! I TOLD THE LADY THAT SHE MUST HAVE MADE A MISTAKE. SHE 
TELLS ME THAT SHE ORDERED THE COMPLETE PAD ASSEMBLY SO I EXPLAINED TO HER 
THAT ALL I NEED IS THE RUBBER PAD STRIP. SHE SAID SHE WOULD CANCEL THE ORDER 
AND LOOK INTO IT FURTHER. SURELY THIS PIECE OF RUBBER CANT BE $204.00. THAT'S 
INSANE!! I KNOW WERE IN AN ECONOMIC SLUMP, BUT COMMON! NEED HELP!!


[Non-text portions of this message have been removed]

Instead of yelling at the group, did you ever try to call E-mu Service?

--- jibarosoul@... wrote:
>  =( I BROKE MY MP-7! ONE OF MY PADS RIPPED OFF OF THE SURROUNDING


__________________________________________________
Do you Yahoo!?
Yahoo! Tax Center - File online, calculators, forms, and more
http://tax.yahoo.com

In a message dated 4/2/03 12:24:33 PM, mpipher@... writes:


> 
> $204.00!! WHAT!!! I TOLD THE LADY THAT SHE MUST HAVE MADE A MISTAKE. SHE
> TELLS ME THAT SHE ORDERED THE COMPLETE PAD ASSEMBLY SO I EXPLAINED TO HER
> 

Sorry guys, I am not yelling (excuse the exclamation points) just that the 
company emu refered me to is taking forever to get back at me and it pissed 
me off when they called me the first time and said they ordered a $204.00 
replacment part and were sending me a bill. I just need to find out if the 
part is available, how much, and where. Also , I thought this was an emu XX-7 
user group, this is an XL-7 problem and Im just looking for answers so chill 
out man, sorry for my tone. Peace in the middle east.


[Non-text portions of this message have been removed]

PLEASE call E-MU Tech Support or Customer Service. Maybe they will be nice
and cover it under warranty or something, and at the very least could direct
you where to get the part. This is not a tech support group, we don't need
to be yelled at constantly like we did some horrible wrong.


on 4/2/03 10:18 AM, jibarosoul@... at jibarosoul@... wrote:

=( I BROKE MY MP-7! ONE OF MY PADS RIPPED OFF OF THE SURROUNDING RUBBER AND
CAME COMPLETELY LOOSE. I PUT IN A PART INQUIRY AT EPR ELECTRONICS WEB SITE A
COUPLE DAYS AGO. TODAY I RECEIVED A CALL BACK AND THE LADY SAID THE PART
COST 
$204.00!! WHAT!!! I TOLD THE LADY THAT SHE MUST HAVE MADE A MISTAKE. SHE
TELLS ME THAT SHE ORDERED THE COMPLETE PAD ASSEMBLY SO I EXPLAINED TO HER
THAT ALL I NEED IS THE RUBBER PAD STRIP. SHE SAID SHE WOULD CANCEL THE ORDER
AND LOOK INTO IT FURTHER. SURELY THIS PIECE OF RUBBER CANT BE $204.00.
THAT'S 
INSANE!! I KNOW WERE IN AN ECONOMIC SLUMP, BUT COMMON! NEED HELP!!





[Non-text portions of this message have been removed]

did you ever get your situation worked out?
----- Original Message -----
From: <jibarosoul@...>
To: <xl7@yahoogroups.com>
Sent: Wednesday, April 02, 2003 1:50 PM
Subject: Re: [xl7] WHAT THE F@#$!!! Still need rubber pad!! Please!!


>
> In a message dated 4/2/03 12:24:33 PM, mpipher@... writes:
>
>
> >
> > $204.00!! WHAT!!! I TOLD THE LADY THAT SHE MUST HAVE MADE A MISTAKE. SHE
> > TELLS ME THAT SHE ORDERED THE COMPLETE PAD ASSEMBLY SO I EXPLAINED TO
HER
> >
>
> Sorry guys, I am not yelling (excuse the exclamation points) just that the
> company emu refered me to is taking forever to get back at me and it
pissed
> me off when they called me the first time and said they ordered a $204.00
> replacment part and were sending me a bill. I just need to find out if the
> part is available, how much, and where. Also , I thought this was an emu
XX-7
> user group, this is an XL-7 problem and Im just looking for answers so
chill
> out man, sorry for my tone. Peace in the middle east.
>
>
> [Non-text portions of this message have been removed]
>
>
>
> To unsubscribe from this group, send an email to:
> xl7-unsubscribe@yahoogroups.com
>
>
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
>

Still no rubber pad, the lady never called me back. Any info about it? Please 
tell me yes


[Non-text portions of this message have been removed]

We are starting to realize how you managed to break the pad in the first place :> Will you call this number already? 

(831) 438-1921

They >make< them. 

If you don't, I might have to get all 'user group poll' on your ass...

bIz

  ----- Original Message ----- 
  From: jibarosoul@... 
  To: xl7@yahoogroups.com 
  Sent: Tuesday, April 08, 2003 10:51 AM
  Subject: Re: [xl7] WHAT THE F@#$!!! Still need rubber pad!! Please!!


  Still no rubber pad, the lady never called me back. Any info about it? Please 
  tell me yes


  [Non-text portions of this message have been removed]


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[Non-text portions of this message have been removed]

I called EMU today and talked to tech support/ repair. They told me the 
rubber pads come as a complete assembly and cannot be ordered seperatly. They 
said its a $200.00 part and i need to order it through EPR electronics. There 
must be another way to get this part i need. At $200.00, thats almost half 
the cost of a new XL-7! Its just a stupid piece of rubber! Can anyone help me 
please, Aaron, realm, anyone.


[Non-text portions of this message have been removed]

Hey man...how you communicate with your equipment is a personal
thang...But, there are other tools out there...I prefer a keyboard to
the pads, myself...it takes less energy...you don't have to POUND your
groove in the box with a keyboard...man a cheap keyboard will probably
last a lot longer...just throwing some real world options at you Bro.

      Good Luck
       Alvin



--- In xl7@yahoogroups.com, jibarosoul@a... wrote:
> I called EMU today and talked to tech support/ repair. They told me the 
> rubber pads come as a complete assembly and cannot be ordered
seperatly. They 
> said its a $200.00 part and i need to order it through EPR
electronics. There 
> must be another way to get this part i need. At $200.00, thats
almost half 
> the cost of a new XL-7! Its just a stupid piece of rubber! Can
anyone help me 
> please, Aaron, realm, anyone.
> 
> 
> [Non-text portions of this message have been removed]

Sorry man, I don't work for Emu, nothing I can do.

rEalm



At $200.00, thats almost half the cost of a new XL-7! Its just a stupid 
piece of rubber! Can anyone help me 
please, Aaron, realm, anyone.








[Non-text portions of this message have been removed]

Morning, I need coffee.....

rEalm






"Andre Lewis" <andrel@...>
03/10/2003 07:08 AM
Please respond to xl7

 
        To:     xl7@yahoogroups.com
        cc: 
        Subject:        RE: [xl7] WHAT THE F@#$!!! Still need rubber pad!! Please!!


Thats pretty sad I have been up all night playing with the XL7 in time to 
see
rEalm's first post, and I am on the WEST COAST!!!  Doh, Mornin rEalm.

I think I shall go to bed now, it is a sign.

Andre

-----Original Message-----
From: erik_magrini@... [mailto:erik_magrini@...]
Sent: Thursday, April 10, 2003 4:50 AM
To: xl7@yahoogroups.com
Subject: Re: [xl7] WHAT THE F@#$!!! Still need rubber pad!! Please!!


Sorry man, I don't work for Emu, nothing I can do.

rEalm



At $200.00, thats almost half the cost of a new XL-7! Its just a stupid
piece of rubber! Can anyone help me
please, Aaron, realm, anyone.








[Non-text portions of this message have been removed]



To unsubscribe from this group, send an email to:
xl7-unsubscribe@yahoogroups.com



Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/







To unsubscribe from this group, send an email to:
xl7-unsubscribe@yahoogroups.com

 

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ 







[Non-text portions of this message have been removed]

I tried calling EMU myself.  It is difficult to believe EMU could be
that unyielding.  The sales people will not let you speak to
purchasing.  They are keeping their manufacturing source a secret.  It
strikes me as a poor business decision to not sell the pads separate
from the assembly.  That is like going in for auto tires and being
forced to buy the wheels and brakes with them.  




--- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> Sorry man, I don't work for Emu, nothing I can do.
> 
> rEalm
> 
> 
> 
> At $200.00, thats almost half the cost of a new XL-7! Its just a stupid 
> piece of rubber! Can anyone help me 
> please, Aaron, realm, anyone.
> 
> 
> 
> 
> 
> 
> 
> 
> [Non-text portions of this message have been removed]

You have two choices then:

1. Suck it up, pay the man, and get on with making music.
2. Don't pay and use an external keyboard.

Sorry man, I know you're venting but that's the way it is with ALL 
manufacturers pretty much, and there's nothing we can do about it.  Not 
much you can do, short of going into your local music store with a 
screwdriver and nabbing one yourself  :)

rEalm





alvinenglish <alvin.english@...>
04/10/2003 01:36 PM
Please respond to xl7

 
        To:     xl7@yahoogroups.com
        cc: 
        Subject:        [xl7] Re: WHAT THE F@#$!!! Still need rubber pad!! Please!!


I tried calling EMU myself.  It is difficult to believe EMU could be
that unyielding.  The sales people will not let you speak to
purchasing.  They are keeping their manufacturing source a secret.  It
strikes me as a poor business decision to not sell the pads separate
from the assembly.  That is like going in for auto tires and being
forced to buy the wheels and brakes with them. 




--- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> Sorry man, I don't work for Emu, nothing I can do.
> 
> rEalm
> 
> 
> 
> At $200.00, thats almost half the cost of a new XL-7! Its just a stupid 
> piece of rubber! Can anyone help me 
> please, Aaron, realm, anyone.
> 
> 
> 
> 
> 
> 
> 
> 
> [Non-text portions of this message have been removed]



To unsubscribe from this group, send an email to:
xl7-unsubscribe@yahoogroups.com

 

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ 







[Non-text portions of this message have been removed]

rEalm,

        I am not the victim, yet.  My pads are in tact.  I was just
checking for myself to see if that was truely the company's policy.

       Alvin



--- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> You have two choices then:
> 
> 1. Suck it up, pay the man, and get on with making music.
> 2. Don't pay and use an external keyboard.
> 
> Sorry man, I know you're venting but that's the way it is with ALL 
> manufacturers pretty much, and there's nothing we can do about it.  Not 
> much you can do, short of going into your local music store with a 
> screwdriver and nabbing one yourself  :)
> 
> rEalm
> 
> 
> 
> 
> 
> alvinenglish <alvin.english@e...>
> 04/10/2003 01:36 PM
> Please respond to xl7
> 
>  
>         To:     xl7@yahoogroups.com
>         cc: 
>         Subject:        [xl7] Re: WHAT THE F@#$!!! Still need rubber
pad!! Please!!
> 
> 
> I tried calling EMU myself.  It is difficult to believe EMU could be
> that unyielding.  The sales people will not let you speak to
> purchasing.  They are keeping their manufacturing source a secret.  It
> strikes me as a poor business decision to not sell the pads separate
> from the assembly.  That is like going in for auto tires and being
> forced to buy the wheels and brakes with them. 
> 
> 
> 
> 
> --- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> > Sorry man, I don't work for Emu, nothing I can do.
> > 
> > rEalm
> > 
> > 
> > 
> > At $200.00, thats almost half the cost of a new XL-7! Its just a
stupid 
> > piece of rubber! Can anyone help me 
> > please, Aaron, realm, anyone.
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > [Non-text portions of this message have been removed]
> 
> 
> 
> To unsubscribe from this group, send an email to:
> xl7-unsubscribe@yahoogroups.com
> 
>  
> 
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/ 
> 
> 
> 
> 
> 
> 
> 
> [Non-text portions of this message have been removed]

rEalm,

        I am not the victim, yet.  My pads are in tact.  I was just
checking for myself to see if that was truely the company's policy.

       Alvin



--- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> You have two choices then:
> 
> 1. Suck it up, pay the man, and get on with making music.
> 2. Don't pay and use an external keyboard.
> 
> Sorry man, I know you're venting but that's the way it is with ALL 
> manufacturers pretty much, and there's nothing we can do about it.  Not 
> much you can do, short of going into your local music store with a 
> screwdriver and nabbing one yourself  :)
> 
> rEalm
> 
> 
> 
> 
> 
> alvinenglish <alvin.english@e...>
> 04/10/2003 01:36 PM
> Please respond to xl7
> 
>  
>         To:     xl7@yahoogroups.com
>         cc: 
>         Subject:        [xl7] Re: WHAT THE F@#$!!! Still need rubber
pad!! Please!!
> 
> 
> I tried calling EMU myself.  It is difficult to believe EMU could be
> that unyielding.  The sales people will not let you speak to
> purchasing.  They are keeping their manufacturing source a secret.  It
> strikes me as a poor business decision to not sell the pads separate
> from the assembly.  That is like going in for auto tires and being
> forced to buy the wheels and brakes with them. 
> 
> 
> 
> 
> --- In xl7@yahoogroups.com, erik_magrini@B... wrote:
> > Sorry man, I don't work for Emu, nothing I can do.
> > 
> > rEalm
> > 
> > 
> > 
> > At $200.00, thats almost half the cost of a new XL-7! Its just a
stupid 
> > piece of rubber! Can anyone help me 
> > please, Aaron, realm, anyone.
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > [Non-text portions of this message have been removed]
> 
> 
> 
> To unsubscribe from this group, send an email to:
> xl7-unsubscribe@yahoogroups.com
> 
>  
> 
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/ 
> 
> 
> 
> 
> 
> 
> 
> [Non-text portions of this message have been removed]

I don't know - lexicon will service all their gear for $100 flat fee, and yamaha replacement parts can be had, at cost - I've fixed yamaha stuff myself before.

This is not reassuring considering the places I've been taking the box :/

bIz
  ----- Original Message ----- 

  From: erik_magrini@... 
  To: xl7@yahoogroups.com 
  Sent: Thursday, April 10, 2003 11:54 AM
  Subject: Re: [xl7] Re: WHAT THE F@#$!!! Still need rubber pad!! Please!!


  You have two choices then:

  1. Suck it up, pay the man, and get on with making music.
  2. Don't pay and use an external keyboard.

  Sorry man, I know you're venting but that's the way it is with ALL 
  manufacturers pretty much, and there's nothing we can do about it.  Not 
  much you can do, short of going into your local music store with a 
  screwdriver and nabbing one yourself  :)

  rEalm





  alvinenglish <alvin.english@...>
  04/10/2003 01:36 PM
  Please respond to xl7


          To:     xl7@yahoogroups.com
          cc: 
          Subject:        [xl7] Re: WHAT THE F@#$!!! Still need rubber pad!! Please!!


  I tried calling EMU myself.  It is difficult to believe EMU could be
  that unyielding.  The sales people will not let you speak to
  purchasing.  They are keeping their manufacturing source a secret.  It
  strikes me as a poor business decision to not sell the pads separate
  from the assembly.  That is like going in for auto tires and being
  forced to buy the wheels and brakes with them. 




  --- In xl7@yahoogroups.com, erik_magrini@B... wrote:
  > Sorry man, I don't work for Emu, nothing I can do.
  > 
  > rEalm
  > 
  > 
  > 
  > At $200.00, thats almost half the cost of a new XL-7! Its just a stupid 
  > piece of rubber! Can anyone help me 
  > please, Aaron, realm, anyone.
  > 
  > 
  > 
  > 
  > 
  > 
  > 
  > 
  > [Non-text portions of this message have been removed]



  To unsubscribe from this group, send an email to:
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  Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ 







  [Non-text portions of this message have been removed]


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[Non-text portions of this message have been removed]

I treat my equipment with utmost respect, as it currently pays my bills. I 
have 3 years of audio/visual technician experience under my belt and am very 
confident when working/repairing my own equipment. This is why i will not 
take my MP-7 in for repair at an authorized repair center. If this so called 
"rubber pad assembly" cost $200.00, add to this $60.00 an hour and it could 
end up costing me over $300.00 to replace one damn rubber pad. I doubt a 
service center is going to settle for this $200.00 price tag for a piece of 
rubber, they will probably get it from the same company EMU gets it from. 
They will most likely get just the rubber pads much cheaper (but wont tell me 
this). The EMU lady could not even tell me what is included with this $200.00 
assembly. Anyway, I just want to cut out the middle man and do it myself. Oh, 
by the way I also own an Alexis QS 8 weighted keyboard, triton and an ASR-X 
pro, I prefer using pads any day to record drums. With OS 2.0 installed in my 
MP-7 there is lots of reasons to work exclusively on this machine. Great job 
EMU, thank you.


[Non-text portions of this message have been removed]

I thought its all one rubber strip and all the pads are connected.


[Non-text portions of this message have been removed]