Emu XL-7 & MP-7 User's Group

on 11/28/01 4:06 AM, j.burger at j.burger@... wrote:

> dear scott,
> here are some replies after updating to 1.17:
> 
> scott: "Updating will not erase *any* of your data."
> 
> - oh yes, it does (sequences & sounds erased completely).

This is *not* supposed to happen. In fact, this is exactly what the Flash
Prep step in the update process was designed for - we developed a whole
piece of code just to avoid this. It worked for me. It worked for Aaron. It
worked for our Beta testers. Something has unexpectedly gone terribly wrong
if it erased your data, and we need to figure out exactly how that happened.

I will state again to all listening, and *please* no one take this
personally - it is important to ALWAYS BACK UP ANY IMPORTANT DATA. Stuff
happens.

Again, it was our explicit goal to avoid this. Something went wrong. We
deeply regret this happened. We or course will be looking for answers. Any
help in tracking this down is appreciated.

Thanks,
Scott