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Emu XL-7 & MP-7 User's Group

Index last updated: 2026-04-03 22:28 UTC

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Emu staff + this group = a beautiful thing

2003-04-03 by soundcrafter

I just realized a bug was just fixed because *one person* mentioned 
it... I was too surprised to really think much of it at first, but 
after further reflection I thought of something.  The fact that the 
Emu staff not only monitor this group, but *listen and react* to the 
people who use their product is both a rarity and a valuable 
commodity in this business.

I can't tell you the number of times that support has been either 
weak or completely lacking for various gear I have owned.. I'm sure 
we've all experienced that.  Sometimes you're lucky to even get 
repairs or questions answered. To have a situation like we have here 
is, well.. a beautiful thing :)

Thank you Aaron (and any other Emu staffers who might be here - I'm 
too new to know who's who).  This type of support shows that you're 
trying to make *instruments* for people who PLAY MUSIC... not pound 
out some groovebox toy crap for the quick bucks and move on the the 
next cash cow. If this is the way you support all your products then 
you've just gained a loyal customer :)

Thanks also to the members of this group for being ever-helpful, and 
Realm for giving us all a place to come together.  I joined here 
before I ever actually *had* my xl-7, and I'm damn glad I did. It 
looks like this will actually be a useful and interesting group to be 
a part of...

Ok, cheesiness is over, go play some music :)

SC

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