I just realized a bug was just fixed because *one person* mentioned it... I was too surprised to really think much of it at first, but after further reflection I thought of something. The fact that the Emu staff not only monitor this group, but *listen and react* to the people who use their product is both a rarity and a valuable commodity in this business. I can't tell you the number of times that support has been either weak or completely lacking for various gear I have owned.. I'm sure we've all experienced that. Sometimes you're lucky to even get repairs or questions answered. To have a situation like we have here is, well.. a beautiful thing :) Thank you Aaron (and any other Emu staffers who might be here - I'm too new to know who's who). This type of support shows that you're trying to make *instruments* for people who PLAY MUSIC... not pound out some groovebox toy crap for the quick bucks and move on the the next cash cow. If this is the way you support all your products then you've just gained a loyal customer :) Thanks also to the members of this group for being ever-helpful, and Realm for giving us all a place to come together. I joined here before I ever actually *had* my xl-7, and I'm damn glad I did. It looks like this will actually be a useful and interesting group to be a part of... Ok, cheesiness is over, go play some music :) SC
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Emu staff + this group = a beautiful thing
2003-04-03 by soundcrafter
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