Emu XL-7 & MP-7 User's Group

PLEASE call E-MU Tech Support or Customer Service. Maybe they will be nice
and cover it under warranty or something, and at the very least could direct
you where to get the part. This is not a tech support group, we don't need
to be yelled at constantly like we did some horrible wrong.


on 4/2/03 10:18 AM, jibarosoul@... at jibarosoul@... wrote:

=( I BROKE MY MP-7! ONE OF MY PADS RIPPED OFF OF THE SURROUNDING RUBBER AND
CAME COMPLETELY LOOSE. I PUT IN A PART INQUIRY AT EPR ELECTRONICS WEB SITE A
COUPLE DAYS AGO. TODAY I RECEIVED A CALL BACK AND THE LADY SAID THE PART
COST 
$204.00!! WHAT!!! I TOLD THE LADY THAT SHE MUST HAVE MADE A MISTAKE. SHE
TELLS ME THAT SHE ORDERED THE COMPLETE PAD ASSEMBLY SO I EXPLAINED TO HER
THAT ALL I NEED IS THE RUBBER PAD STRIP. SHE SAID SHE WOULD CANCEL THE ORDER
AND LOOK INTO IT FURTHER. SURELY THIS PIECE OF RUBBER CANT BE $204.00.
THAT'S 
INSANE!! I KNOW WERE IN AN ECONOMIC SLUMP, BUT COMMON! NEED HELP!!





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