Emu XL-7 & MP-7 User's Group

Ricky(Chaos9),

Sean is right.  Unfortunately that is an issue that your dealer has 
to address.  The same thing happened to me in "99" when I got my P2K 
from my local Guitar Center.  2 months after I got it, they had a 
promo for a "free" Protozoa ROM with the purchase of a P2K.  When I 
got the mailing and called my salesman, he told me to come in and 
that he would take care of it.  Knowing that I really did not need 
that particular ROM, he made me a great deal on the Techno ROM by Rob 
Papen which I really wanted and use almost exclusively(awaiting Rob's 
Beat Garden to ship).  That was good customer service.  Stuff like 
that brings you back, so in "00" I picked up the XL-1.  No promo's 
were offered at the time of purchase but he told me that if one came 
up, that he would take care of me as he had done before.  

Maybe your rep at Sweetwater will do the same for you........

Regards,

 M2  

--- In xl7@y..., Sean Wilhelmsen <seanw@e...> wrote:
> Your personal issue should be addressed to your dealer who will most
> likely be able to talk to his E-MU Rep. Sending out a "what is E-MU
> going to do for me " to the mailing list will most likely get you 
no where.
> 
> Why do prices drop.
> 
> Market Condition usually dictates that. Any one that sales "stuff" 
is
> feeling the pinch. Not only do we compete with  Roland and Yamaha, 
but
> Sony and Nitendo for the consumers business ( People are not 
spending
> money now). I know Europe has been down, and the US is in a down 
period
> now. Do not fault us for reacting to the Market. We are trying to
> generate positive business. We would love to to keep the Xl-7 price 
as
> is. With the new price, new OS and new ROMS I think this is all 
positive.
> 
> BTW: People who bought cars four months ago got a very good interest
> rate. Now, you can buy cars for 0%. No one has offered me any 
discount
> for accessories for the car I bought before the 0% financing. So 
don't
> tell us this Bull Hh*t and we know it. Because no we don't know it. 
The
> fact that we thought about you is much more than any other company 
would do.
> 
> sean at e-mu / ensoniq     
> 
> Chaos9@F... wrote:
> > 
> > I just get the new E-MU Newsletter and discover that E-MU is 
cutting
> > the street price of the Command Stations to $999.00 bucks. 
Bummer. I
> > paid way more for BOTH the Command Stations. Then E-MU offers 
$200.00
> > off any expansions before Christmas. Just great. Who has money at
> > holiday time? That's straight bullshit E-MU. Man dudes I wrote my
> > dealer I bought my Command Stations from and ragged his shit for
> > that. I bought both Your Command Stations, E-MU, even pre-paid for
> > them before they came to the public and they have their quirks I 
HOPE
> > get worked out on Upgrades. And You offer 200.00 bucks off
> > Expansions? How about offering me 400.00 bucks off the cost of a 
new
> > Proteus 2500 Sequencer? I want one, for sure, but am I going to 
buy
> > one and then You decide to cut the price later and screw people 
like
> > us who paid bigger bucks for Your technology? Really. I'm not 
joking
> > here. I can't afford expansions before the holidays. So I'm 
screwed
> > is what E-MU is saying. Man I am one unhappy customer. Unhappy 
enough
> > to do an up-front review for Keyboard Magazine or Future Music in 
the
> > UK with glossy photos of my Command Stations and what I like and
> > don't... believe me, I sleep with these machines. I want some one 
at
> > E-MU to write me and talk directly. I cannot afford Expansions 
before
> > Christmas. I straight up want some discount for what extra I 
coughed
> > up for my Command Stations. And in the New Year. I am NOT joking 
one
> > bit here. That's bullshit, and You know it, E-MU.
> > Write me, straight up. Make me an offer that's fair as a cash
> > customer. Go ahead, call me or my dealer at Sweetwater Sound. 
That's
> > like about 500.00 I'm out in investments and You offer me a pissy
> > deal on Expansions? Get Real. Wake up and smell the Thorns.
> > Ricky Ray
> > 
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