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Emu XL-7 & MP-7 User's Group

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Re: [xl7] Re: He's all blowed up & XL-7 or Proteus 2000

2001-09-22 by Barry Michael

Bruce,
Thanks for your reply. It helps. I am slowly getting
over myself on this thing. I did not mean to be so
harsh with Aaron, but I guess he pushed all my
buttons.
I am in Houston, TX. and the closest authorized Emu
service center to me is Audio Electronics in Dallas.
They were pretty up front with me in saying that they
were having a hard time getting Emu replacement parts,
and could not specify a turnaround time because of
that.
They seemed pretty upset with Emu themselves, which
kind of added fuel to the fire.
The situation was, we were working on a segment for a
hour long TV piece, and had a section we needed to
fill with percussion sounds. I had a piece up in Logic
and split it according to notes so that I could use
several of the resulting tracks i.e., their timing,
for the percussion tracks. We had gone out to fifteen
tracks of percussion from the P2K and were happy. We
started to mix the cue. Suddenly the output from the
P2K was gone. The Logic sequence rolled on, the tape
rolled on, the other synths continued to play. I
looked over at the P2K and all the blocks on the LCD
were lit up black. I thought "well it's crashed".
Thinking nothing of it, I stopped the sequencer and
rebooted the Proteus. Nothing. No lights, not even an
intermittent. Nothing on the LCD and no red lights
next to the buttons. I checked the fuse and it seemed
to have continuity, but I replaced it anyway. Still
nothing. So that is my sad tale. My client was in love
with the piece and didn't even want to go on, even
though we had a tight deadline. I ended up renting a
P2K to finish the thing, and he was not happy. I had
to absorb the rental, and I am still not happy.
Problem is that I use the Grail chip as my main piano
a lot of the time, and it looks like I will have to
get another platform for it. I am considering buying a
Planet Earth and installing the grail and the Composer
Rom from the P2K in it. I'll just wait until I cool
off to do something about the Proteus. Open to
suggestions. I recieved a private email from a guy
named Sean at Emu, in which he indicated that if I
would call him, he could/would help me. He was not
specific, but I will call him Monday.
Thanks Again,
BarryM
Tri-Kaya Productions



--- bruce@... wrote:
> Barry
> 
> I am not sure what part of the US you live in. If
> you are lucky to be 
> in Southern California like myself, many places that
> service EMu will 
> be willing to check it out for little or no money. 
> My first reaction 
> when someone tells me the main board is blown is to
> get a second 
> opinion. (Same goes for the main board in me as
> well! <g>)
> 
> If you are in southern california let me recommend
> Professional Sound 
> and Music in San Diego.
> 
> I know you are worked up, important gear taking a
> dump in the middle 
> of an project does that, but its a computer.  They
> are not that tough 
> to fix.  I have not read the message of the original
> problem (won't 
> power on?), but if they don't light up, its usually
> in the power path. 
>  That stuff is composed of the less expensive
> components on the board 
> (5 cent diodes, $2.00 switches) as opposed to the
> DSP chips or the 
> memory or display guts.
> 
> Feel free to email me directly if you want to
> discuss. I am not an EMu 
> tech, but I do build lots of synths, and fix many of
> my oldies 
> (Salutes the ProOne).  
> 
> Bottom line - your beast can live again
> 
> Bruce
> 
> 
> 
> 
> 


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