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Emu XL-7 & MP-7 User's Group

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Message

Re: He's all blowed up & XL-7 or Proteus 2000

2001-09-21 by Aaron Eppolito

I'm sorry that you're not willing to spend a little time to check a fuse or
spend some money to have it fixed.  Calling E-mu shoddy as a whole is
completely unfair, and quite frankly, very insulting.  We make some of the
most mechanically sound and reliable stuff out there.  We also have some of
the best customer support in the industry.  How many other companies that you
know of have almost all of their engineers, service, sales and marketing
people watching and responding to user groups?  How many other companies
offer a full year warrantee?  Most gear I've ever bought was 90 days.  I'm
sure your local service center won't charge you $60 to check a fuse, unless
you have the attitude presented here on the list.

Again, I'm sorry you have a problem, but I think you should really do
something about it (like spend a couple bucks to fix a product that you've
gotten use out of for 2 years) rather than spewing negative comments about
the company on every list you can find.

-Aaron

Barry Michael wrote:

> The emu stuff blows up completely in the middle of
> your session and they won't supply parts to get your
> units fixed. Trust me, I know.
> BarryM

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