I'm with you, Steve. It is very cool software, and very attractive software, but it is not our software.
At some point I decided to spend the time I was spending trying to make the software work on getting accustomed to using my Command Station from the front panel. This has made all of the difference, and we are in love again.
When the request came for testers, I offered, and subsequently did testing of early versions. I gave extensive, high quality, detailed information. I am guessing there were others as well from the CS community who as well.
Unfortunately the special features and quirks of the CS/P2500 had to be experienced first hand in order to work out the software kinks and without a CS or P2500 it would be impossible. No amount of detailed description, analysis, and suggestions could serves as an adequate substitute.
Let me remind people of one issue--the one where I discovered that Prodatum would wipe out changes that were saved automatically by the CS/P2500 on power down and restored on power up.
If I recall correctly, I did extensive testing to try to detail which data was wiped out (actually, it was the set of state settings at powerdown), what the conditions were that caused this, and made suggestions to at least warn CS/P2500 users and ideally give them a prompt to save the settings before they would be wiped out by Prodatum the next time it was started.
It wasn't until several years later that this was fix and from what I can tell, the fix was incidental to some other changes that were made.
Over the years when people mention problems with Prodatum and the CS/P2500, I would download the new (at the time) version and do some testing.
My own opinion after years of trying to get Prodatum to work successfully leads me to conclude that the issues will never be fixed until a CS or P2500 is used to write the software.
This is just my opinion. If people can get it to work for them, great. Maybe they can document how they got it to work. I would probably give any list of detailed steps a try.
Maybe if it weren't free, and people paid money, and complained, the issues might be addressed; but submitting a ticket for this particular free software will probably not lead any where.
Please let me know if you do submit a tick and the issues do get resolved. I always like the Prodatum's user interface. It would be nice if it worked.
Steve
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