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Emu XL-7 & MP-7 User's Group

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Message

!!!! GOT AN ANSWER !!!! Re: SoundQuest update !!!! GOT AN ANSWER !!!!

2004-04-20 by dwoodaman

Thats the line they gave me six months ago, which is why I went to 
the Proteum editor.....
--- In xl7@yahoogroups.com, "sparky2m4" <mcandrews@f...> wrote:
> From what I can tell, they will program for it if the manufacturer 
> gives them a unit.  Do we need a different version of MidiQuest to 
> program it ourselves?
> 
> Mark
> --- In xl7@yahoogroups.com, "d_mike_e" <d_jumpmaster@y...> wrote:
> > Finally I got a reply from SoundQuest on the support of the 
> Command 
> > Station in there MidiQuest product.
> > 
> > And as I thought... promisses, promisses... and that's it.
> > 
> > - - - - reply from there sales department (I guess it's also 
> Michael 
> > Lambie) - - - -
> > 
> > Emu never gave us access to one and now the product is
> > discontinued. We support the Proteus 2000, however, and this 
will 
> > give
> > you access to the shared parameters at least.
> > 
> > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
 -
>  -
> >  - - - - - - -
> > 
> > I replied to them again that this is the story everytime someone 
> > asks about supporting a product. The last update on there 
website 
> is 
> > from July 2003. I guess the next update will come with the 
release 
> > of a new version, and that's gonna cost you again!
> > 
> > Bought there product June 2003 and asked for supporting the 
> Novation 
> > KS serie and the Jomox Airbase ever since. The asked me to 
supply 
> > SysEx data. I contacted the manufacturers and sent them 
everything 
> > they needed.
> > 
> > Still no support for those machines! And the KS serie isn't 
> > discontinued so I don't know what explanation the'll have on 
that 
> > one.
> > 
> > Sorry to say it, the company s*cks! BIG TIME!
> > 
> > Maik
> > 
> > 
> > 
> > 
> > 
> > --- In xl7@yahoogroups.com, "Mike-E" <d_jumpmaster@y...> wrote:
> > > Sent them a message three weeks ago... no answer.
> > > Sent them a message yesterday... no answer yet.
> > > 
> > > More Midi Quest users over here? Please e-mail them for 
Command 
> > > Station support.
> > > 
> > > Maik
> > > 
> > > 
> > > 
> > > --- In xl7@yahoogroups.com, "Mike-E" <d_jumpmaster@y...> wrote:
> > > > Well I'm sorry but when you sell a product you also should 
> > supply 
> > > > support. This guy(s) at SoundQuest always has something else 
> > coming 
> > > > up. A new release, a next service pack, Music Messe etc.
> > > > 
> > > > I'm trying to get Novation KS series support since June 
2003. 
> > > Please 
> > > > take a look at there site... do you see any KS support yet?
> > > > 
> > > > Maik
> > > > 
> > > > 
> > > > --- In xl7@yahoogroups.com, Mark <sparky2004music@y...> 
wrote:
> > > > > Seems like there is something big going on that is
> > > > > taking up all their time. I clipped this from an email
> > > > > that was forwarded to me. I responded with another
> > > > > request for an XL-7 command station update. I think
> > > > > I'll hang in there quietly for a while longer. Turby,
> > > > > I share your frustration.  I'm told that all this
> > > > > takes is a bunch of time to set up, once you
> > > > > understand the midi spec and the editor format. But
> > > > > it's beyond me at this point. I'm not a midi
> > > > > programmer and that puts me at the developer's mercy
> > > > > when it comes to an editor. i'll report back if I hear
> > > > > any more.
> > > > > Peace,
> > > > > Mark
> > > > > 
> > > > > __________________________________
> > > > > Do you Yahoo!?
> > > > > Yahoo! Finance Tax Center - File online. File on time.
> > > > > http://taxes.yahoo.com/filing.html

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