Wiardgroup

> I have been wanting one for a long time. Actually I ordered a 
>Wiard system in January 2001, but in the course of eleven 
>months time, our dealings never resulted in a transaction (I fail 
>to see a reason for this but I know I'm not alone with this 
>situation).

This is a puzzling statement, I am not aware of such a situation.  
I regret my communication was not sufficient to prevent a 
misunderstanding.

Wiard follows the United States Uniform Commercial Code in 
the formation of binding contracts by formal quotation and 
acceptance. An order does not exist until a written quotation has 
been issued, and a deposit needs to be transfered to Wiard to 
establish acceptance of the quotation. In Mr. Kuehnl's case, 
neither of these conditions ever existed.

Mr. Kuehnl	submitted an 8 page list of customizations which he 
wished performed upon the instrument. The modifications were 
so extensive that the instrument no longer met our product 
discription. In other words, Mr. Kuehnl was requesting a 
quotation for something Wiard does not manufacture. Under the 
terms of the Uniform Commercial Code, Wiard responded with a 
"No Bid" to his request for quotation.

Due to the extensive and personal nature of the requested 
modifications, I felt it was in Mr. Kuehnl's best interest to locate a 
supplier within the EU who would be better able to support such 
a personalized instrument. This was the only reasonable and 
proper response to protect Mr. Kuehnl himself.

No quotation was issued and no funds were transfered, there 
was never a business transaction of any kind between Mr. 
Kuehnl and Wiard Synthesizer. It was my hope to be able to 
provide Mr. Kuehnl with a quotation, but it proved to be 
unsupportable over the course of our correspondence.

Wiard has never defaulted on a contract, or failed to perform 
contacted work as quoted by standard American business 
practice. On two occasions, Wiard has returned deposits on 
unreleased products. Wiard's business record is otherwise 
spotless.