Elektron Musical Instruments

I believe that I have a defective MnM, or at least a finicky one.  The MIDI 
OUT port appears to be nonfunctional (I only tried to use it for the first time 
after owning the machine for around 2 months) despite my trying any number of 
combinations of Global settings.  This means no Sysex dumps for backup, and 
no triggering of external gear.  I have written to elektron support several 
times over the past 2-3 weeks and I have tried any suggestion I have found from 
this list.  

My most recent response from elektron is as follows:

>"I´m really sorry that your machine acts this way but please understand 
>that this problem is very very unlikely to ever happen and in 99& of the 
>cases resolve to a user / software problem instead of an actual hardware 
>problem.

>I must ask you to try some more as I cannot see what kind of hardware 
>problem it could be.

>We have a service representative in CA and that´s where all the US repairs 
>go.

>Please try it out some more."

Can anyone offer any suggestions?  Is there a way to test the MIDI OUT port?  
MIDI In and THRU work fine.  I updated to OS 1.03 without incident (so my 
cables and interface must work).

Any help would be greatly appreciated.

Thank-you,
A


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On Jul 5, 2004, at 12:49 PM, allen949@... wrote:

>  Can anyone offer any suggestions?  Is there a way to test the MIDI 
> OUT port? 
>  MIDI In and THRU work fine.  I updated to OS 1.03 without incident 
> (so my
>  cables and interface must work).

What are you doing with the MIDI out port that makes you believe it 
doesn't work?
What sort of routing/control are you trying to achieve and what 
settings are you using
in the MnM and whatever's attached to it?

I don't blame Elektron for urging you to check all possibilities 
(especially if in their
knowledge of the hardware, they don't see how such a fault could 
occur).  I know of
several occasions on this list where people have panicked over what 
they thought
was a hardware problem with their MD/MnM only to find out that an 
internal
setting was at fault.  With that said, I know it's frustrating to have 
a non-working
expensive machine in your hands.  So hopefully we can help you 
narrow-down the
problem.

Joe

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