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2009-11-16 by drillguy@rogers.com
I just got the Datacolor Sypder3 Pro, followed the instructions and got a horrible green screen when I was done. I had to recalibrate with the Mac system to get back to "normal". what am I doing wrong?
2009-11-16 by C D Tobie
On Nov 16, 2009, at 10:39 AM, drillguy@... wrote: > I just got the Datacolor Sypder3 Pro, followed the instructions and > got a horrible green screen when I was done. I had to recalibrate > with the Mac system to get back to "normal". what am I doing wrong? Not enough info for troubleshooting; rather like telling Click and Clack that you bought a car, and it won't run, could they please tell you why? Please note your OS and version, your display and videocard model, what standards you are calibrating to, what ambient lighting you are using, what port you are plugging into, whether you are using the ambient light wizard, and anything else that might be a factor. C. David Tobie Global Product Technology Manager Digital Imaging & Home Theater CDTobie@...
2009-11-16 by drillguy@rogers.com
Very technical questions but I'll try to answer. Using a MacBook Pro with OS 10.4.11. It's 15.4 inch display - not sure of video card model. It's one of the original MacBook Pro with an upgraded hard drive. Not sure what you mean by what standards I am calibrating to. Ambient light is natural light coming through a window in my office - not direct light. Actually, it was cloudy so bright but not very bright. Don't know if that helps. I am plugged into the only USB port on the right hand side of the MacBook Pro. The only other one is on the left side. Not using the ambient light wizard. Trying to calibrate for photography. Gareth --- On Mon, 11/16/09, C D Tobie <CDTobie@...> wrote:
From: C D Tobie <CDTobie@...> Subject: Re: [datacolor_group] MacBook Pro screen green after calibration [1 Attachment] To: datacolor_group@yahoogroups.com Date: Monday, November 16, 2009, 4:34 PM [Attachment(s) from C D Tobie included below] On Nov 16, 2009, at 10:39 AM, drillguy@rogers. com wrote: > I just got the Datacolor Sypder3 Pro, followed the instructions and > got a horrible green screen when I was done. I had to recalibrate > with the Mac system to get back to "normal". what am I doing wrong? Not enough info for troubleshooting; rather like telling Click and Clack that you bought a car, and it won't run, could they please tell you why? Please note your OS and version, your display and videocard model, what standards you are calibrating to, what ambient lighting you are using, what port you are plugging into, whether you are using the ambient light wizard, and anything else that might be a factor. C. David Tobie Global Product Technology Manager Digital Imaging & Home Theater CDTobie@datacolor. com Datacolor www.datacolor.com/Spyder3
2009-11-16 by C D Tobie
On Nov 16, 2009, at 11:44 AM, drillguy@... wrote: > >>Using a MacBook Pro with OS 10.4.11. It's 15.4 inch display - not sure of video card model. Videocard model is not really an issue on the Mac. >> It's one of the original MacBook Pro with an upgraded hard drive. Not sure what you mean by what standards I am calibrating to. Ambient light is natural light coming through a window in my office - not direct light. Actually, it was cloudy so bright but not very bright. Don't know if that helps. Too bright for serious photo editing, but certainly not the cause of a major color cast. >>I am plugged into the only USB port on the right hand side of the MacBook Pro. The only other one is on the left side. Again, using a MacBook simplifies this, and in most cases eliminates unpowered hubs. So you should be fine as long as that port works for other powered devices. Wouldn't hurt to try from the other USB port next time. >>Not using the ambient light wizard. It would tell you your light level is high, and if you left it to monitor ambient light, it would complain that it changes over time, but thats normal in your kind of uncontrolled conditions. >>Trying to calibrate for photography. Well, you'll get better consistency in a dimmer room with less natural (thus variable) light. But again, thats not the issue here. No detailed description of your calibration results, or exactly when the cast occurs, or if turning the correction LUTs on and off in SpyderProof makes it go away (in which case its the LUTs, not the Profile). If the screensaver came on during calibration the first time, this would mess things up until you do a full recalibration from the menu. You could start by trying that, and using the other USB port. C. David Tobie Global Product Technology Manager Digital Imaging & Home Theater CDTobie@...
2009-11-16 by drillguy@rogers.com
I actually did a Mac calibration before I started and screensaver did not come on during the calibration process. I have tried to execute this three times with the same result. Green cast seemed to appear during the grays section of the calibration. I will try the other USB port and see if that makes a difference. Thanks. Gareth --- On Mon, 11/16/09, C D Tobie <CDTobie@...> wrote:
From: C D Tobie <CDTobie@...> Subject: Re: [datacolor_group] MacBook Pro screen green after calibration [1 Attachment] To: datacolor_group@yahoogroups.com Date: Monday, November 16, 2009, 5:23 PM [Attachment(s) from C D Tobie included below] On Nov 16, 2009, at 11:44 AM, drillguy@rogers. com wrote: > >>Using a MacBook Pro with OS 10.4.11. It's 15.4 inch display - not sure of video card model. Videocard model is not really an issue on the Mac. >> It's one of the original MacBook Pro with an upgraded hard drive. Not sure what you mean by what standards I am calibrating to. Ambient light is natural light coming through a window in my office - not direct light. Actually, it was cloudy so bright but not very bright. Don't know if that helps. Too bright for serious photo editing, but certainly not the cause of a major color cast. >>I am plugged into the only USB port on the right hand side of the MacBook Pro. The only other one is on the left side. Again, using a MacBook simplifies this, and in most cases eliminates unpowered hubs. So you should be fine as long as that port works for other powered devices. Wouldn't hurt to try from the other USB port next time. >>Not using the ambient light wizard. It would tell you your light level is high, and if you left it to monitor ambient light, it would complain that it changes over time, but thats normal in your kind of uncontrolled conditions. >>Trying to calibrate for photography. Well, you'll get better consistency in a dimmer room with less natural (thus variable) light. But again, thats not the issue here. No detailed description of your calibration results, or exactly when the cast occurs, or if turning the correction LUTs on and off in SpyderProof makes it go away (in which case its the LUTs, not the Profile). If the screensaver came on during calibration the first time, this would mess things up until you do a full recalibration from the menu. You could start by trying that, and using the other USB port. C. David Tobie Global Product Technology Manager Digital Imaging & Home Theater CDTobie@datacolor. com Datacolor www.datacolor.com/Spyder3