Datacolor User to User Support Group.

Hi

Can any one help with a Correction curve problem on a spyder 3Elite?

Two thirds of the way through the calibration I get the Sorry there was 
a problem calculating the correction curve.

I have just replaced the graphics card to an Nvidia 8800 it was woring 
fine before on the 7600 and Im using the same driver. 

I have the current elite3 driver 3.0.4.

Thanks for any help

Mart

--- In colorvision_group@yahoogroups.com, "m.ayre@..." <map@...> wrote:
> Can any one help with a Correction curve problem on a spyder 3Elite?
> 
> Two thirds of the way through the calibration I get the Sorry there was 
> a problem calculating the correction curve.
> 
> I have just replaced the graphics card to an Nvidia 8800 it was woring 
> fine before on the 7600 and Im using the same driver. 

Check if there is an updated Nvidia video card driver...if not try reinstalling a fresh copy. 

Check to see if there is a firmware upgrade for the 8800...I know mine needed a firmware 
update a couple months ago.

Thanks for your reply

I have reinstalled the video driver because Windows did not recognise 
the card.
There is a beta version available but as it worked with before with the 
same driver I dont think that will make any diference.
> Check if there is an updated Nvidia video card driver...if not try 
reinstalling a fresh copy. 



How do you check/update the firmware?

> Check to see if there is a firmware upgrade for the 8800...I know 
mine needed a firmware 
> update a couple months ago.

Mart

On Jan 11, 2009, at 8:26 AM, m.ayre@... wrote:

> Hi
>
> Can any one help with a Correction curve problem on a spyder 3Elite?
>
> Two thirds of the way through the calibration I get the Sorry there  
> was
> a problem calculating the correction curve.
>
> I have just replaced the graphics card to an Nvidia 8800 it was woring
> fine before on the 7600 and Im using the same driver.
>
> I have the current elite3 driver 3.0.4.
>
>
>

It wouldn't hurt to be using the CURRENT Elite software;
which is 3.0.7, NOT 3.0.4...



David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

John

Nvidia have just released the new driver and it makes no difference

Mart

Thanks David

The system tells me that my software is upto date
"The newest version of the software is already installed on this 
computer"
Installed version 3.0.4       Latest version 3.0.4

Mart

--- In colorvision_group@yahoogroups.com, "m.ayre@..." <map@...> wrote:
>
> How do you check/update the firmware?

I'm not at my Windows computer at the moment (I'm on Mac right now) But try right clicking 
on the desktop to bring up nVidea software to check the firmware. Maybe guys on windows 
can help you out here...

On Jan 11, 2009, at 1:16 PM, m.ayre@... wrote:

> Thanks David
>
> The system tells me that my software is upto date
> "The newest version of the software is already installed on this
> computer"
> Installed version 3.0.4 Latest version 3.0.4
>
> Mart
>


Unfortunately (and I'll make sure we address that issue this week),
it's reporting that incorrectly.

You can get the 3.0.7 software from the Support:Downloads section
on our web site.


David Miller
Senior Software Developer, Digital Color Solutions
Datacolor

Thanks David

That has resolved that issue

Can you tell me why after calibrating 
black luminance 0.40
white luminance 125.0
cirtify yes
gray balanced On
Ambient comp On

My screen images look dull and flat comparied to the uncalibratted 
version?

Mart

If your native blackpoint is lower than .40, that would be one  
possible cause, and you should considering resetting your target black  
to match, unless you are tuning multiple displays to match one  
another. The more likely reason is that your native white luminance is  
brighter than 125, so that the result of calibration, under the same  
ambient light, will look less punchy. This is appropriate, if your  
ambient light is balanced to your display luminance, which should be  
true with the ambient feature checked.

C. D. Tobie
WW Product Technology Mngr.
Digital Imaging & Home Theater
DataColor.com
CDTobie@...

On Jan 11, 2009, at 1:43 PM, "m.ayre@..." <map@...>  
wrote:

> Thanks David
>
> That has resolved that issue
>
> Can you tell me why after calibrating
> black luminance 0.40
> white luminance 125.0
> cirtify yes
> gray balanced On
> Ambient comp On
>
> My screen images look dull and flat comparied to the uncalibratted
> version?
>
> Mart
>
>
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