Datacolor User to User Support Group.

On Dec 24, 2008, at 9:36 AM, edmcgrath18 wrote:

> Hi. I've recently reformatted my computer and have found i was not  
> able
> to install the "Spyder3Print 3.5b9 PB Setup.exe" file. I could install
> the printfix pro v2.1 but not the latest "Spyder3Print 3.5b9 PB
> Setup.exe" file. The error message i get is - "InstallFiles() = Error
> while decompressing file C:\Program Files\Datacolor\Spyder3Print\Test
> Image\MatrixLarge.jpg, err=-10".
>
> What in heavan is that?
>
>

It means that you have a corrupted installer file, because something's
wrong with your download; or something happened to the installer file
AFTER you downloaded it.

> Can someone please help as i would very much like to use the latest
> version of the software to profile a job?
>
>

You should be able to solve this by deleting what you've already
downloaded; and then re-downloading and decompressing and re-running
the installer.

If this still doesn't work for you: email me off-list at
dmiller@... and I'll email you a link to an alternate
download site.



David Miller
Senior Software Developer, Digital Color Solutions
Datacolor