Yahoo Groups archive

Datacolor User to User Support Group.

Index last updated: 2026-04-28 23:18 UTC

Message

Re: [colorvision_group] Re: Need help with Spyder Pro 2

2006-12-27 by CDTobie@aol.com


In a message dated 12/26/06 8:21:59 PM, swp91011@... writes:


I did name the Monitors and Graphics card and OS but I will do so
again to be clear


Sorry didn't see that, in fact if I'd seen the info below I would have been able to give more precise answers...

The OS is XPpro


Thats helpful...

Both monitors are Samsung 213t LCD monitors and both are running from
one PCI Card;

The Graphics card is an Asus PCI EAX 1600xt.


Thus you are not able to actually run unique calibration for both monitors. Since videocard level whitepoint adjustment happens at the videocard calibration level, and you can't adjust the whitepoint uniquely for both, while they are on the same Windows videocard, unless is a PCIexpress card.

I am running one care via the Digital output of the card and via the
Analog output.


Definately not goint to allow unique calibration... you'll need a second, low cost videocard for that. Or lacking an extra slot, a single PCIexpress card, assuming you have an availble PCI slot...

I would like to upgrade.


I assume you don't mean your videocard, but your Spyder software...

I have the Suite but I bought the parts separately.
I do not see any serial numbers on the Spyder.


Its on the USB plug, on a small label.

I do see serial numbers on the PrintFIx Puck 0005487

Thats a hardware device serial, like the one on the Spyder USB plug. In both cases there are also software serial numbers, which you do NOT want to publish on a public list...

I think both are registered.

Do I qualify for the Suite upgrade at $90?

That shouldn't matter for Spyder2 to Spyder2PRO upgrading. But Datacolor is closed until after New Years, so you will need to wait to contact them for an upgrade. Which brings us to the question: if the company is closed, and I'm on vacation, why am I answering business email?

C. David Tobie
Product Technology Manager
ColorVision Business Division
DataColor Inc.
CDTobie@...
www.colorvision.com

Attachments

Move to quarantaine

This moves the raw source file on disk only. The archive index is not changed automatically, so you still need to run a manual refresh afterward.