Rose at MIS said that Eboni is currently back-ordered. They expect it in
tomorrow, i.e. Friday.
Peter
On Thu, Sep 27, 2012 at 7:45 AM, Pete Bergstrom <petebergstrom@...>wrote:
> Support ticket opened Tuesday, haven't heard back. Left phone message
> Tuesday, haven't heard back. Called again yesterday, decided not to fill
> their voicemail box.
>
> It's a shame, because the first order I made from them went very well and I
> assumed they had their act together.
>
> Pete
>
> On Tue, Sep 25, 2012 at 11:58 AM, pdesmidt tds.net <pdesmidt@...>
> wrote:
>
> > On Mon, Sep 24, 2012 at 12:31 PM, Pete Bergstrom <
> petebergstrom@...
> > >wrote:
> >
> > > This is very timely. Coincidentally, I also ordered supplies for an
> Eboni
> > > revamp of my printer (Epson 2200) on 14 Sep and am also still waiting
> for
> > > the 3-5 day delivery.
> > >
> >
> > Pete, give MIS a call. I opened a support ticket a few days ago asking
> for
> > the tracking number, but never heard back. This morning I called. A
> > friendly and helpful woman answered the phone. She checked and my order
> > hadn't shipped, although that's what it says on MIS's order page.
> > Something is on back order, either the Eboni or the base, but she didn't
> > know which. She was supposed to have their inventory manager give me a
> > call when he got in, but this hasn't happened yet.
> >
> >
> > [Non-text portions of this message have been removed]
> >
> >
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