Digital BW, The Print

Clark:

I'm a long-time MIS customer and I have to agree that their customer service can be sketchy. One thing to note is that they put their responses up on their customer service web page and sometimes you may not get a notification that a response is there. Once you are engaged and using the web site to interact with them, things seem to get better. 

As for shipment delays, I've seen some order take two weeks to arrive, but they always do get delivered and they have yet to screw up an order. 

As noted, they are a small company in a tough business and probably doing the best they can. Cut them a little slack, I think their hearts are in the right place. 

Homer Shannon