I'll support Larry on this - I had the same experience about 9 months ago
(although I didn't try e-mail, went directly with phone).
I wish Serges were sold in modules instead of panels - one of the reasons
I decided to go with motm.
Jeff
> By contrast, I purchased a copy of the book that was very nicely copied and
> bound from Rex at Serge. I cannot remember exactly what I paid, but I think
> it was around $30. The text is very readable, but some of small print in
> the illustrations is a little difficult. Anyone going that route, call him
> on the phone. I tried his e-mail for 2 weeks with no luck. However, I got
> him on the phone without any trouble. Even though I had never done business
> with him before, he sent the book out before I even paid for it.
>