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I have had this policy for 13 years:
If you want a refund JUST ASK. It’s not any more involved than that. Send an email with the Order # and I will take care of the rest. I can only refund via PayPal or bank transfer. If takes about 7 days to transfer money into PayPal and then to have it sent.
And next time, send such demands privately. It doesn’t “spur me into action via shame”. In fact, just the opposite.
Paul S.
/BTW: I have started packing up for the move. I built ~ 22 modules this week and they will ship on Tuesday. I will guess the soonest I will be unpacked and back to work is ~ Sept. 25th. Since I will go from having very little spare to nothing BUT spare time the backlog will be quickly shipped. I need to stuff more MOTM-300 boards but I have 95% of EVERY other order’s pc board stuffed and ready to go. Next Wednesday I am preparing EVERY backlogged kit for shipping (note the ‘480s are shipped pre-stuffed and soldered). All the kits are shipping by Monday the 10th.
//BTW #2: will no longer post to the group after Sept. 16th.