Archive of the former Yahoo!Groups mailing list: MOTM

I just opened 150 new PWR-20 power cables, and ∗every one∗ has the red and
white wires swapped.

And you wonder why I experience delays, headaches and general hair loss :(

And these same people have made this cable for ∗∗∗12 FREAKING YEARS∗∗∗, over
9,000 of them and now I'm out of power cables, except these "backwards
ones".

I will try to call them tomorrow, but 80% of businesses will be closed for
holiday weekend. So, it might be Monday until I can see about getting
correct cables made. It may be a week to 10 days, it's hard to say as (to
just complicate matters) the company was recently bought out so now I have
to deal with a new person.

Now, this happened like 6 years ago, I didn't catch it until a few people
blew modules up because the directions refer to the color code (even though
the connector is "semi-keyed" you can certainly flip it around and then blow
it up).

I'm at a total loss for words right now, I can't get over this, it couldn't
have happened at a worse time.

So: here is the plan

a) I ∗AM SHIPPING∗ assembled modules tomorrow to the 3 indicated people. I
will ∗∗attached the cable to the module∗∗ and send an email explaining the
color difference.

b) I ∗will not∗ ship kits or other modules with these because later on,
modules WILL get plugged in backwards and WILL get blown up.

c) I will ship kits that I have made up (with proper power cables) as much
as I can, and I will "kit up" parts for remaining kits all but the wire and
wait until the correct power cables arrive.

Hopefully I can get replacement cables by Thursday or Friday of next week so
that the shipping delay will be minimal.

Paul S.
/I picked a bad day to stop drinking