Archive of the former Yahoo!Groups mailing list: MOTM

Bad advice.  For Canadians anyways.

 

As someone on the receiving end, UPS is by∗far∗ the wost company to shipgoos internationally to a private residence.  Enev my UPS driver thinks so.

Maybe it’s easy to ship, but it’sthe biggest pain in the arse.

 

Purolator & fedex are both quite a bitcheaper for large heavy packages, and they are faster & much MUCH cheaperto get the packages across the border.

 

And No, courier packages are not subjectto the same delays as USPS.   They do need to go through customs, buy they getpriority.

 

Take it from me, I’ve receivedprobably hundreds of packages, and If UPS is carrying it, it always takeslonger than other couriers & is a ∗lot∗more expensive after it gets through the border.

Paul

 

 

 

 

I wanted to add my two cents to this.

I would much prefer to ship everything by UPS orFEDEX or anybody
other than the US Postal Service.

Why is that?

Everybody else will pick up from thefactory.  USPS must be taken to
the post office.

Everybody else believes in customer service. The USPS does not.

The last bunch of MOTM packages that were sent outby USPS required
20 minutes to drive to and from the post office,waiting in line
another 20 minutes, waiting for the post officeperson to correct
the transaction, because they forgot the insurancethe first time,
and having to write them a second check becausethe first amount
they charged did not include the insurance theyhad forgotten.

The USPS will not track packages unless you payfor their premium
service.

When you contact the USPS because a package hasnot arrived when it
should have, they tell you that the package willnot be considered
lost until it is missing at least a month.

In short they act as if they have a monopoly, andas if they all
have guaranteed jobs, no matter what kind ofcustomer service they
provide, or how rudely they treat their customers.

UPS and the others will get the packages therewith much better
service, although they too are subject to the delaysof customs. 
There are other couriers cheaper than UPS, butgenerally not at the
size and weight of MOTM packages.  Smallboxes weighing 2 to 4
pounds are not the bread and butter of mostcouriers.

I personally would recommend paying the few extradollars and
getting UPS shipment to anyone outside the US .  Yourpackage will
ship faster, it will get there faster, and you cantrack it.

The same applies to anyone who has their shipmentssent to a PO Box
in the US .  You will probably getbetter service if you have it sent
to a friend's or relative's street address viaUPS.

When we ship via UPS we enter the shipment in thecomputer program
provided by UPS, the label is printedautomatically, and UPS is
notified via the internet that we have a pickupwaiting.  They
usually pickup within 4 hours.  It is fastand accurate.  My
business ships about 50,000 packages per year allover the world. 
UPS has by far the lowest error rate of anycarrier we use.

Paul Haneberg