At the risk of YAMT (yet another me too) post supporting the Paul's, I
just have to say that I am incredibly grateful for SynthTech and this
community. I am one of the people who didn't get a module delivered
for well over a year and guess what? NO BIG DEAL. Me, I'd just drop a
line once in awhile just to make sure I was in the pipe. The fact that
we have this incredible resource available is enough to keep me coming
back. Unlike some folks, I do understand that this is a cottage
industry done mostly for the love of the product.
And, this community deserves a huge round of applause. Before starting
out, I joined a number of different lists and all of them except for
this one are filled with a bunch of whiney, self-righteous windbags. I
have never once felt "talked down to" here when I've had novice
questions.
Thanks!
- chris
On Feb 7, 2005, at 8:52 AM, paulhaneberg wrote:
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> Okay, I've been keeping my mouth shut, but this has reached the
> point where I'm going to pitch in.
>
> It is my company that is doing order fulfillment for all module kits
> with the exception of the VCOs and Power Supplies.
>
> Of those modules that we are handling there are about 150 IN STOCK
> right now and ready to ship. We are building to a point where there
> will be between 300 and 400 modules in stock.
>
> While there is still the possibility of a delayed shipment due to a
> parts shortage, Paul S. is making a major, major investment in parts
> to make sure that does not happen.
>
> All you naysayers have no idea of the complexity involved in an
> operation like this. Paul has to guess at the number of a given
> module that will sell over a period of time and then try to figure
> out when to order parts. Some parts come in a few days. Others can
> take several months. Paul has invested tens of thousands of dollars
> in parts over the last few months so that everyone can get their
> modules faster. It costs money to have kits sitting on the shelf.
> In mzny cases Paul might have to buy 50 panels or PCBs for a given
> module in order to get the per module cost down low enough to make a
> profit. He might have to wait until 40 of those modules sell just
> to recover his cost. And now he is shelling out the additional
> expense of having my company put kits together and ship them.
>
> Paul could have gotten out of this business a long time ago. It is
> certainly not making him rich. The main reason I got involved was
> not to make money off of the situation, but to make sure that Synth
> Tech stayed in business. This was partly selfish as I am a big
> customer as well. Like the rest of you I can't wait to see some of
> the new modules that will be coming out.
>
> To any of you who haven't ordered in a while, buy a module kit now
> and then. You can never have too many! And you'll be surprised how
> fast you get it.
>
> Paul Haneberg
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