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Subject: RE: [motm] Confusion over credit card charges

From: "Wireless" <gjames@...>
Date: 2004-12-11

Thanks for the explanation, Paul. This is not inconsistent with what most
other
merchants I deal with do.

BUT WHERE'S MY KITS?????????????????????????????????

just kidding :-}

-Greg

-----Original Message-----
From: Paul Schreiber [mailto:synth1@...]
Sent: Friday, December 10, 2004 5:06 PM
To: MOTM litserv
Subject: [motm] Confusion over credit card charges



I have had several emails/calls about "wrong" charges appearing on recent
credit
card statements. Of course, the charge is ∗higher∗ than expected :)

As I stated previously, there is a NEW POLICY IN EFFECT. That being, when I
am
preparing to ship, all of the ∗possible∗ modules are charged.

Now, what does 'possible' mean?

It means shipment is expected within 18 days.

So, if you ordered 6 modules but a box with 2 show up, yet the charge is
$412
over, all that means is that within 18 days, ∗another∗ box should arrive
will
the 'missing modules'.

Certainly, I'm not charging anybody for MOTM-520s, etc.

Paul S.





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