I asked cadsoft support a question once (how you can add dimensions to
the outline of a PCB). The response i got was that it can't do that
and i should use a ULP. I tried the ULP, the result was useless to the
extent of being ridiculous. I was very disappointed with the support
and never tried again.
Compare to that the target support, they even called me because they
wanted to ask further questions, looked up the number in a phone book
from another country. Not only did they answer my requests as well as
they could every time, but they also implemented new features
following that request, if it was useful. They now keep a wish list
right in the software, where users can vote which features would be
most valued to them, so they can work on the most urgent ones first.
Now if you consider that i have only a single small license (worth
~100eur) with target, and my company has a multi user professional
license with eagle (worth i don't know how much) they really ought to
be ashamed about their support.
Your mileage may vary, but my experience is the company is not
helpful. That they would not help with the DRM issue seems very
fitting to me. Frankly i don't know what they are doing all day, the
software looks and works as if it hadn't changed a bit since MS-DOS
times. They seem to feel no need for improvement from their side,
instead expecting you to use or possibly even write ULPs. If i wanted
to write my own software i would not pay good money for theirs.
I really don't like to badmouth anyone, but those are honest
experiences, and i'm very disappointed.
ST
On 25 Mar 2008 15:18:14 -0400, DJ Delorie <dj@...> wrote:
>
> Markus Zingg <homebrew-pcb@...> writes:
> > ULPs which export ANY design and library part into ascii format which
>
> Are these ascii formats documented? I suppose they could be used to
> convert to/from gEDA format, too.
>