When I order form Jameco or Mouser or almost any other websites here
in the USA I get same day shipping and immediate responce. It took
them until Friday (over 48 hours) just to send a response to my
order. I recieved no indication of when to expect shipping or if
anything was on backorder.
And I have yet to recieve any communication on whether my order was
canceled.
I did several searches and finally found another person complaining
about the same thing. Over a week later his order was finally shipped
with no responce from them.
In this day and age a company simply cannot survive unless they
provide prompt communication and timely shipping.
And dont worry If you feel this is acceptable I wont be ordering from
you anyway
Regards
Dennis Waggoner
--- In Homebrew_PCBs@yahoogroups.com, "Steve" <alienrelics@...> wrote:
>
> So, you ordered, got confirmation a couple of days later, a couple of
> days after that you canceled because your CC didn't show a charge yet.
>
> Please never order anything from me.
>
> Seriously, it sounds more like you are creating a problem. A week ago
> was Wednesday, two days later was Friday, then there was a weekend in
> there (in most countries), then on Monday you canceled the order.
>
> Most companies do not charge your card until it ships, I think they
> are not allowed to. Often the order is in the pipeline and
> uncancellable for a day or two before it is in the hands of UPS or
> FedEx or whomever, then it may take a day for the CC to get charged
> depending on what time of day it was shipped, and it may take another
> day for it to show up in your CC's system.
>
> Reminds me of the guy in Australia who bought a 50 pound old tape
> reverb from me on eBay. I emailed him it had shipped and gave him all
> pertinent numbers, two days later he called his credit card company
> and contested the charge because it wasn't there yet. It ended up
> costing -me- a lot of money but he got what he ordered.
>
> So please, never order anything from me.
>
> Steve Greenfield
>
> --- In Homebrew_PCBs@yahoogroups.com, "sbdwag" <sbdwag@> wrote:
> >
> > Anybody else had problems with this company www.elexp.com. I places a
> > order for pressnpeel some other chemicals and pcb boards one week ago
> > today. Got a confirmation email two days later. Decided to cancle the
> > order because my cc had not been charged two days ago.
> >
> > Ive gotton no replys. Just the original order conformation.
> >
> > By the way thank you for this great group. Im well on my way to making
> > my own pcbs because of all of you.
> >
> > Regards
> > Dennis Waggoner
> >
>