Wiardgroup

Hello All,

I was recently stunned to find out that the Wiard e-mail 
forwarding system has been broken since, apparently, June 4th 
of this year. The e-mail boxes sales@wiard.com and 
grichter@wiard.com have not been forwarding mail since that 
time. This was a problem caused by the hosting service.

The sales@waird.com address was set up a a convienence to 
customers so the address would be easy to remember. It 
forwards to the grichter@asapnet.net address but does not store 
any e-mail. So any e-mails sent to that address since June 4th 
have not been delivered and are lost.

I want to assure everyone that no one has ever been deliberately 
ignored. It seems like I have taken the reliability of e-mail for 
granted. I did not know that e-mail boxes could be "broken" so 
easily.

I am taking the following steps to improve my response to 
e-mail.

I will be testing the forwarding links weekly to insure this 
problem does not occur again.

I have unsubscribed to the synth-DIY mailing list. The large 
volume of e-mails obscures customer e-mails.

The grichter@execpc.com mailbox will be closed permanently. I 
recieve 15-20 spam e-mails at that box which also obscure 
customer inquiries. Please use the grichter@asapnet.net 
mailbox from now on.

I deeply apologize to anyone who may feel "snubbed" by lack of a 
response to e-mails sent to the wiard.com addresses. This was 
certainly not deliberate, and as I say, I did not even know it could 
happen. If you have sent any mail to the wiard.com address, 
please send it again and I assure you of a timely response.

Best Regards,

Grant Richter