MOTM

I just opened 150 new PWR-20 power cables, and *every one* has the red and 
white wires swapped.

And you wonder why I experience delays, headaches and general hair loss :(

And these same people have made this cable for ***12 FREAKING YEARS***, over 
9,000 of them and now I'm out of power cables, except these "backwards 
ones".

I will try to call them tomorrow, but 80% of businesses will be closed for 
holiday weekend. So, it might be Monday until I can see about getting 
correct cables made. It may be a week to 10 days, it's hard to say as (to 
just complicate matters) the company was recently bought out so now I have 
to deal with a new person.

Now, this happened like 6 years ago, I didn't catch it until a few people 
blew modules up because the directions refer to the color code (even though 
the connector is "semi-keyed" you can certainly flip it around and then blow 
it up).

I'm at a total loss for words right now, I can't get over this, it couldn't 
have happened at a worse time.

So: here is the plan

a) I *AM SHIPPING* assembled modules tomorrow to the 3 indicated people. I 
will **attached the cable to the module** and send an email explaining the 
color difference.

b) I *will not* ship kits or other modules with these because later on, 
modules WILL get plugged in backwards and WILL get blown up.

c) I will ship kits that I have made up (with proper power cables) as much 
as I can, and I will "kit up" parts for remaining kits all but the wire and 
wait until the correct power cables arrive.

Hopefully I can get replacement cables by Thursday or Friday of next week so 
that the shipping delay will be minimal.

Paul S.
/I picked a bad day to stop drinking