a) I am seeing *very long* delays now in customs. This is true even if a package is sent EMS Express (it gets there in 2 days, then sits in the customs office for 20 days). Just this week, I have: 1 - package sent to Italy regular Air Mail on April 23 was returned to me on May 23rd because the customs for 'was not specific to contents'. The package was 3 pc boards, on the customs form I wrote PRINTED CIRCUIT BOARDS and that was *rejected*. 2 - a package sent EMS to Europe took almost 3 weeks to clear customs 3 - a small box sent Air Mail to Greece to *6 weeks* to clear customs, it was *one* CEM IC. My message is: please do not panic if your foreign package has not arrived several weeks after I sent a shipment notice. Please wait *6 weeks*. b) about foreign package tracking: the *ONLY WAY*, and it is an *expensive way*, to have a package tracked overseas is to use EMS Express. I shall repeat myself: EMS Express is the *ONLY WAY* to have a package trackable. In the US, if your package is over $300, I will generally have 'Delivery Confirmation' which *I PAY FOR*. c) if you have an order, and you will be gone in July/August, then PLEASE arrange for your packages to be picked up. The vast majority of packages will ship between July 15 and Aug 15. I know this is prime vacation time, of which I an unclear on the concept but knowledgeable :) d) [RANT ON] If you want to cancel an order, please contact me first. Of course, I will try to persuade you not to. Especially for module orders, because I have already bought and paid for the parts for your order. In fact, yesterday I spent over $8,000 on parts. CEM/SSM ICs are not the same thing :) All I ask is that you contact me first, so I can at least arrange the money ahead of time. What ever you do, do NOT file a dispute with PayPal! I do NOT keep much money in my account (<$100) and if you just yank the money out without telling me, this could cause me to have the account *suspended* and then *NO ONE* will be able to PayPal me. And right now, PayPal is 40% of all my payments. I will be happy to refund you via PayPal, it will take 4 days. [/RANT OFF] Paul S.
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[RANT] customs delays/cancelling without prior notification
2008-05-27 by Paul Schreiber
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