Long delays receiving email from Office365 users
2015-03-20 by Brett Charbeneau
We have been seeing 5-21 hour delays from the time an Office365
user sends us email and our users actually receiving it.
After several posts to the sendmail user list it appears
(unsurprisingly) that Microsoft is only loosely adhering to the
protocol when it comes to greylisting. I found an enormously helpful
post here
http://forum.mailenable.com/viewtopic.php?t=27715
and wanted to share this with the list in case anyone else is
having the same issue with milter-greylist. I took the entry from the
post above and added a bunch of hostnames for Office365 posted at
https://technet.microsoft.com/en-us/library/hh373144.aspx
and I think I've arrived at a decent solution. The chunk of code
I added to my greylist.conf file is below - I hope this helps someone!
racl whitelist from /^mail-.*\.outbound\.protection\.outlook\.com$/ spf pass
racl whitelist from /^mail-.*\.prod\.outlook\.com$/ spf pass
racl whitelist from /^mail-.*\.live\.com$/ spf pass
racl whitelist from /^mail-.*\.officeapps\.live\.com$/ spf pass
racl whitelist from /^mail-.*\.microsoft\.com$/ spf pass
racl whitelist from /^mail-.*\.glbdns\.microsoft\.com$/ spf pass
racl whitelist from /^mail-.*\.microsoftonline.com\.com$/ spf pass
racl whitelist from /^mail-.*\.office365\.com$/ spf pass
racl whitelist from /^mail-.*\.office\.com$/ spf pass
racl whitelist from /^mail-.*\.Portal\.Office\.com$/ spf pass
racl whitelist from /^mail-.*\.onmicrosoft\.com$/ spf pass
racl whitelist from /^mail-.*\.microsoftonline-p\.com$/ spf pass
racl whitelist from /^mail-.*\.microsoftonline-p\.net$/ spf pass
racl whitelist from /^mail-.*\.microsoftonlineimages\.com$/ spf pass
racl whitelist from /^mail-.*\.microsoftonlinesupport\.net$/ spf pass
racl whitelist from /^mail-.*\.msecnd\.net$/ spf pass
racl whitelist from /^mail-.*\.msocdn\.com$/ spf pass
racl whitelist from /^mail-.*\.msn\.com$/ spf pass
racl whitelist from /^mail-.*\.msn.co.jp$/ spf pass
racl whitelist from /^mail-.*\.msn.co.uk$/ spf pass
racl whitelist from /^mail-.*\.office\.net$/ spf pass
racl whitelist from /^mail-.*\.aadrm\.com$/ spf pass
racl whitelist from /^mail-.*\.cloudapp\.net$/ spf pass
racl whitelist from /^mail-.*\.activedirectory\.windowsazure\.com$/ spf pass
racl whitelist from /^mail-.*\.phonefactor\.net$/ spf pass
I also added these to the "broken mta" section:
65.54.190.0/26 \ # outlook.com - (added 3/19/2015)
65.54.190.64/26 \ # outlook.com - (added 3/19/2015)
65.54.190.128/26 \ # outlook.com - (added 3/19/2015)
65.54.190.192/26 \ # outlook.com - (added 3/19/2015)
65.55.116.0/26 \ # outlook.com - (added 3/19/2015)
65.55.111.64/26 \ # outlook.com - (added 3/19/2015)
65.55.116.64/26 \ # outlook.com - (added 3/19/2015)
65.55.111.128/26 \ # outlook.com - (added 3/19/2015)
65.55.34.0/26 \ # outlook.com - (added 3/19/2015)
65.55.34.64/26 \ # outlook.com - (added 3/19/2015)
65.55.34.128/26 \ # outlook.com - (added 3/19/2015)
65.55.34.192/26 \ # outlook.com - (added 3/19/2015)
65.55.90.0/26 \ # outlook.com - (added 3/19/2015)
65.55.90.64/26 \ # outlook.com - (added 3/19/2015)
65.55.90.128/26 \ # outlook.com - (added 3/19/2015)
65.55.90.192/26 \ # outlook.com - (added 3/19/2015)
65.54.51.64/26 \ # outlook.com - (added 3/19/2015)
65.54.61.64/26 \ # outlook.com - (added 3/19/2015)
207.46.66.0/28 \ # outlook.com - (added 3/19/2015)
157.55.0.192/26 \ # outlook.com - (added 3/19/2015)
157.55.1.128/26 \ # outlook.com - (added 3/19/2015)
157.55.1.128/26 \ # outlook.com - (added 3/19/2015)
157.55.2.64/26 \ # outlook.com - (added 3/19/2015)
65.52.0.0/14 \ # outlook.com - (added 3/19/2015)
--
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Brett Charbeneau
Network Administrator
Williamsburg Regional Library
7770 Croaker Road
Williamsburg, VA 23188-7064
(757)259-4044 www.wrl.org
(757)259-4079 (fax) brett@...
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