Datacolor User to User Support Group.

>>Thanks, I will follow your advice regarding opening a tech support ticket. 

That will be your shortest route to a solution...

>>I just don't understand why the utility is even needed. If one chooses the calibration profile as default in Windows Color Management, shouldn't Windows take care of everything?

Windows does not automatically load calibration data at launch; in part because the tag in ICC profiles used to do that is copyrighted by Apple. So a utility of some kind is needed to make the necessary call at startup. Given the high rate of calibrations being invalidated by Windows Vista (Vista chose to flash the LUTs for various things, including getting your attention, and did not always flash it back correctly) we found it necessary to move from a simple start-up item to a full time Utility. The utility also does other useful things, but the key reason that you can't run without it under Windows is that your video corrections will not be loaded at start up.

Another issue to consider is that some Windows laptops can't handle two profiles and/or two sets of video corrections. Hooking a second display to the built in video card may cause failures under such conditions, and some type of utility to force the correct profile, and flash the correct LUT, is then needed. You appear to be using a graphics program to do this. Datacolor has a Windows utility (I believe it's called Profile Loader) for such situations. 

C. David Tobie
Global Product Technology Manager
Imaging Color Solutions
Datacolor inc. 
cdtobie@...
www.datacolor.com

On Jul 1, 2012, at 10:41 AM, "rportnoy5106" <rportnoy5106@...> wrote:

> Thanks, I will follow your advice regarding opening a tech support ticket. I just don't understand why the utility is even needed. If one chooses the calibration profile as default in Windows Color Management, shouldn't Windows take care of everything?