Datacolor User to User Support Group.

Thanks!  I am using the Spyder3 Elite.  I am sorry that I did not get
this and reposted my message.  Apparently my messages from the list and
Yahoo in general are being b ounced - even the re-activation notices.  I
have only saw this message and the fact that  messages have been
bouncing because I went to the Yahoo Web site  for the group to check
and see what is happening.


--- In colorvision_group@yahoogroups.com, Cdtobie <CDTobie@...> wrote:
>
> Nowhere do you note what calibration product you are using. I would
> not be to concerned aboutva one time message about not being able to
> delete things, if the resulting profile is okay. As for running a
> third party utility for display resolution, yes that could be an
> issue. There is no knowing just how that interacts with the video
> driver and VLUT application.
>
> C. D. Tobie
> Global Product Technology Mngr.
> Digital Imaging & Home Theater
> Datacolor.com
> CDTobie@...
>
> On Mar 15, 2009, at 4:28 PM, "LAURIE SOLOMON" laurie@...
> wrote:
>
> > I recently recalibrated and profiled the monitors on two different
> > systems and got some error messages that I do not know the reason
> > for or what they mean.
> >
> >
> >
> > In case one, with a dual monitor display Vista system using LCD
> > monitor and a CRT monitor, when I finished creating each of the
> > profiles and it was time to save them, I got the following error
> > message:
> >
> >
> >
> > Save Profile Using ICM. Delete Failed
> >
> > Profile Support. cpp299
> >
> > 5(0X5)
> >
> >
> >
> > However, when I check out the display using the Spyder 3 Pro softwar
> > e’s program for comparing pre and post profile displays, it
appears
> > as if the monitors are using a color profile, which I assume is the
> > Spyder3 generated one.
> >
> >
> >
> > In case two, things get a little more complicated. I am using on a
> > XP system a Matrox G450 dual heading video card with a single
> > Viewsonic VA1912WB LCD monitor on a VGA analog connection. It has a
> > maximum possible resolution less that that which the monitor says is
> > optimium and wants; so I installed a software program (Powerstrip)
> > which allows me to set the monitor resolution to 1440X900, which is
> > the resolution that the monitor expects as optimum. The video card
> > accepts this and functions at that resolution when the Powerstrip
> > application is used. However, after I calibrated and profiled the
> > monitor with the Spyder 3 hardware and software and saved that
> > profile, I get an error message that pops up periodically which
says:
> >
> >
> >
> > Display Info RB_Get Screen Index â€" Did not Find
> >
> > Monitor 0,0,1376,768
> >
> >
> >
> >
> >
> >
> >
> > I have no idea what this means, why I am getting it, or how to
> > correct it. The only thing that I can think of is that Powerstrip
> > is interfering with Spyder finding the monitor or video card LUT so
> > as to apply the profile. Could this be the case in this instance
> > and is there a work around apart from getting a new video card that
> > supports the higher resolution natively?
> >
> >
> >
> >
>