Datacolor User to User Support Group.

I  agree 100%.  That is a very clear purpose of forums such as this, which 
is quite different, in purpose and result, than contacting the manufacturers 
site.

David Pal


*********************************

This, after all, is a public forum for discussion about colorvision 
products, and I see it as
perfectly appropriate to point out warts and gems alike.




----- Original Message ----- 
From: "marko.mili" <marko.mili@...>
To: <colorvision_group@yahoogroups.com>
Sent: Monday, October 22, 2007 9:37 PM
Subject: [colorvision_group] Re: Upgrade Program?


> --- In colorvision_group@yahoogroups.com, CDTobie@... wrote:
>> In a message dated 10/22/07 6:42:56 PM, marko.mili@... writes:
>> As a professional programmer, I would expect you to understand that most 
>> of
>> what you cover in your post would be much more appropriate in a private
>> correspondence than on a list. As such, I won't be covering it here.
>
> If a user said that my app was crashing (I originally brought up this 
> problem on Aug 31 in
> a post titled "Linear Grayscale crash in Spyder2PRO", and didn't 
> immediately try to
> continue to discuss it, since I had just received your product 2 days 
> prior and was still
> trying to figure out details of its operation), my response woldn't be 
> simply that we tested
> it and it works, implying that it is user's problem. If I were then told 
> that it is confirmed to
> crash on 2 different computers while performing a particular function, I 
> would think that it
> may very well be an actual problem and ask for more info or direct the 
> user to other
> channels. An opportunity lost, perhaps.
>
> This, after all, is a public forum for discussion about colorvision 
> products, and I see it as
> perfectly appropriate to point out warts and gems alike. My objectives, 
> along with most
> other participants here I suspect, are to enhance my own use of the 
> product, try to benefit
> others by conveying my experiences with it, and even simply to satisfy 
> curiosity about the
> products for no immedate practical benefit. Frankly, as a user I can't 
> imagine many
> situations where I would feel I ought to keep this private, and if my 
> conclusions are
> uninformed, wrong, or even outright stupid, I expect someone will offer a 
> correction. I can
> fully appreciate that you would rather have critical conversations not 
> take place, and the
> great thing about the Internet is that you can decline to participate in 
> them, as you have
> chosen.
>
> Cheers.
>
>
>
>
> Yahoo! Groups Links
>
>
>