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Re: [colorvision_group] Need help with Spyder Pro 2

2006-12-26 by CDTobie@aol.com


In a message dated 12/25/06 5:55:25 AM, swp91011@... writes:


I can NOT make both my monitors look the same!

There are several levels on which you could be attempting this, so the answer is not simple...

Can someone here help with some experience?

Only if I know just what you are attempting to do, and what monitors, OS, type and number of video cards, type of each monitor involved, ambient lighting level, and settings used are...

I can ask teck support after the holiday but I'd like to get my new
device working now. (Beside, my experience so far is that their tech
support if rather lame.)


All tech support starts with a first tier that is intended to help people find their serial numbers, and do other basic things. Your job is to ask clear and specific enough questions to get forwarded to the correct advanced support person. Thats not lame, its normal. Also, asking via email, instead of insisting on a human voice, is more effective, as it allows for bumping support to the corrrect people much more easily.

So here is the setup:


With XPpro I have two Samsung 213t monitors running on one Asus EAX
1600xt graphics card.

One monitor is running analog and one digital.


Less than ideal, but better than one CRT and one LCD...

One is one yr. older than the other.
There are slight differenced in the presets possible depending on
Analog or Digital, but basically they both start out pretty much the
same before profiling.


Still failed to note if they are LCD or CRT...

I remove the Catalyst control panel as I have read that can be a
problem when there are two many bits of software trying to run
profiles. I'm trying to keep it simple.


That should be fine, as long as your monitors work properly without it. Still didn't mention OS either... or number of video carts, or their type... that effects the level of control you will have on Windows, but not on the Mac, so this all is important to the correct answer...

I've used the Sypder in a darkened room multiple times on each monitor
but I had to disable my primary monitor to force the Spyder to proflie
my secondary one.


Not if you are using Spyder2PRO, the package intended for advanced multiple monitor matching. If you are using plain Spyder2 software, all you can do is get relative, not absolute, matching, which is fine for two monitors in different spots, but won't tune two monitors to a tight match side-by-side...

After I named and saved the secondary profile I
re-enabled both monitors and assigned the correct profile to the each
monitor.


Thats something of a hack, you are trying to use a wrench as a hammer; get Spyder2PRO if you wish to tune monitors to match one another...

Consistently, the Primary (digital) monitor has a yellowish cast and
the analog one seems more correctly white (to my eyes).


Your eyes are influenced by the dominant whitepoint in the room, so they can't really be trusted for this. But thats not really an issue in this case, as you don't have much in the way of tools for anything but a simple calibration anyways with the basic Spyder2 package...

Which one is right? Can I trust EITHER one? ( I think not if they
are not the same the tool obviously failed. )


"The tool" will do different things at different settings. If you choose Native Whitepoint, and don't match the whites in some other manner, then they would (appropriately) be different. If you choose, say 6500k, and balance them either with RGB gains corrections, or let the Spyder2 software do it at the videocard level, then they should both have similar whitepoints... BUT if you aren't running both through the same (nonPCI-Express) video card on Windows (none of this info is in you note) then you still can't get both to match, as Windows won't treat them both seperately, so you would have an OS level failure that custom ICC profiles and video correction data can't fix, you'd have to get a Dual PCI Express card, or a second videocard to make that work.

And mostly, what can I do to make this expensive tool work.


Doesn't actually sound like you have the expensive tool, it sounds like you have the moderately priced version... Spyder2PRO offers lots of extra tools for checking and adjusting your monitor for multiple monitor setups.

Any ideas?

Lots, but thats as much as I can offer from the info given...

Happy Holidays,
C. David Tobie
Product Technology Manager
ColorVision Business Division
DataColor Inc.
CDTobie@...
www.colorvision.com

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