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Re: Where's Rex?

2003-11-21 by mrboningen

john blacet's been great so far, as far as delivery is concerned, and
he always lets you know if somethings going to be a FEW WEEKS late!
check his site for updated info on shipping

http://www.blacet.com

gregg

--- In SergeModular@yahoogroups.com, Chris Whitten <cw.chris@z...>
wrote:
> Moving things along.
> Not being specific about STS but I do think this kind of thing is
becoming a
> huge issue. I also agree that it's neither professional or
businesslike.
> I have rejected buying into some modular systems because I know the
delivery
> times are never adhered too and end up being extremely lengthy.
> I recently waited nearly 9 months for a couple of modules, which was
> unforeseen when I ordered them.
> At this point I have to say congratulations to Bruce Duncan who has
always
> delivered Modcan modules within a reasonable time frame. I recently
enquired
> about some new modules and he replied his workload was very heavy
and he was
> endeavouring to hire more staff and move to a bigger facility.
> Communication is key. I think the modular manufacturers should be
honest
> about delivery times and keep their customers well informed about
delays as
> they crop up. I get the impression with some of them that if you
don't make
> a big noise and become a nuisance your order is likely to slip
backwards and
> be replaced by the orders of customers who are being obnoxious.
> This is a sorry state of affairs.
> Another example I want to highlight is Analogue Systems. Bob
Williams has
> sold a huge amount of modules in the last 5 years and I've never
heard of
> any complaints about delivery times.

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