If this is not the place to ask about Print Tool please redirect me
All of a sudden I have had an error message when drag and drop images into print tool
"file format= not supported"
The images are Tiff saved from PSCC 2015. The same happens with PSD and JPEG both color and B/W greyscale. I have flattened the images etc no difference. If I try to save the image in a different format sometimes the image will load and print. All of the images will print fine using the Epson driver.
All of the images that I have had problems with have been images processed wit Tony Kuyper's Luminosity mask actions. The problems persists even after i flatten the image.
The problem seems to resolve itself through save and resaving but with no reproducible method.
Thanks
Kelly
Message
Re: [QuadtoneRIP] Print tool unsupported file format error message
2015-06-02 by Roy Harrington
Hi Kelly,
There are a couple of possibilities. I have not used Tony's mask stuff but I have heard of it.
My guess is you end up using features in TIFF format that are Photoshop specific and
the standard OSX libraries do not support it. Which OSX version?
Layers would be a likely issue but you say you've flattened the files. I'd make sure of
this in the Save As command. Also the Photoshop Preferences > File Handling has
a "maximize PSD & PSB compatibility" -- should be Yes or Ask (with yes later).
Since you are using masks that may be the source of problem. There's usually at most
one Alpha Channel but you can create more and I'm not sure how this will be treated.
If you can reproduce this on a file you can send me I'd like to see if I can understand
what it is that causes this.
Roy
On Mon, Jun 1, 2015 at 4:48 PM, kellyhealy@... [QuadtoneRIP] <QuadtoneRIP@yahoogroups.com> wrote: