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QTR-Quadtone RIP

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Message

Print tool unsupported file format error message

2015-06-01 by kellyhealy@...

If this is not the place to ask about Print Tool please redirect me

All of a sudden I have had an error message when drag and drop images into print tool


"file format= not supported"

The images are Tiff saved from PSCC 2015. The same happens with PSD and JPEG both color and B/W greyscale. I have flattened the images etc no difference. If I try to save the image in a different format sometimes the image will load and print. All of the images will print fine using the Epson driver.


All of the images that I have had problems with have been images processed wit Tony Kuyper's Luminosity mask actions. The problems persists even after i flatten the image.

The problem seems to resolve itself through save and resaving but with no reproducible method.


Thanks

Kelly

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