PLAN B analog blog

I think the Adam Henry Policy is way over the top and casts a negative tone over Plan B 
and your customers. Every retail business has a small percentage of bad customers but 
most don't go out and turn off their good ones over that.

I think a better way is to clearly spec your products to obtainable expectations. That way 
your customers will know exactly what performance to expect.

Plus saying cliche blanket statements to your customers like if they expect precision - buy 
digital instead is pretty lame. Digital is not always "precise" and you're implying that your 
products are lower quality.


--- In PLAN_B_analog_blog@yahoogroups.com, "(i think you can figure that out)" 
<peter@...> wrote:
>
> Seems I've cased some waves with our new policies.  Wasn't my
> intention.  If you don
> t know about this, have a look at the Purchase page, click on the NO
> ADAM HENDRY policy and give it a read. The information included is
> vital, but the tongue and cheek in it's name went over like a lead
> zepplin.
> 
> It seems I have offended the very group of people I'm here to support,
> some of the most talented individuals I've ever met, and I'm asking
> for your assistance.
> 
> I think you know the thrust behind it. It's something that had to
> happen. I do no know of any manufacturer who clearly states what is to
> be expected of the equipment they are about to purchase. I need to
> make that clear. Help me rewrite it, please give me suggestions. All
> will be considered. 
> 
> thanks, 
> 
> - P
>