2011-02-06 by Peter K.
Andrew,
Thanks for your reply.
First of all, my frustration is not just to keep my
CMI working, but also to preserve these instruments (not just mine!) for future
generations.
Until now, I never had any negative thoughts about
Peter Vogel. The NAMM video's and the development of the 30A, however, made
me think that Peter is able to create solutions for problems we encountered
and wonder why he didn't help us more?
You write:"The
same with floppy drives. Several people on this forum had their own
solutions to the issue and were in a better position to help than Peter or
anyone else from the former Fairlight company."
The current
solutions are simply not good enough. At the moment I do think that Peter has
the most insight and knowledge on this matter, please correct me if I'm
wrong........
There was a
time that I liked everybody. Peace, love and happiness.... Flower
power.......... However, when you get older, you learn that not everybody is so
nice and honest.
As for this community: I'm very thankful for all
the support that was, and still is, given here.
What is it that's bugging me?
Well, what if it's all just about the money and
there is no love involved for the actual instruments? That doesn't make Peter a
bad person.......
However, if it would be so, and he would pretend to
love the instruments, just to make money and
in that process uses this community, perhaps giving them false hope on future
support.... Now, that I wouldn't like so much...........
Here in Holland we have a saying: "Never bite the
hand that feeds you"........... I personally like to add: "But what if you
hardly ever get any food"?
You advise to support the small, new Fairlight
company........... Well, regardless of my negative thoughts, I guess you are
right Andrew.
However, I would like to give the whole new company
a word of advise: "Don't forget about customer support and take customers
seriously. Don't make empty promises"
At last for those who think I should always be nice
to Peter: In my opinion, you should always speak up if you think something is
wrong. If a person can't take some criticism, that that's his or her problem. A
wise person learns from it........... (There are some exceptions, like when
someone is pointing a gun at you, in that case it would be wiser to be nice
indeed.)
Also: One should never forget, that we all are also
potential customers........
In the end I still would like an answer about
support for the old series CMI's. How about that? Lets start with the floppy
drive issue............ Any hope on help with that?
Regards,
Peter Kersten
Sent: Saturday, February 05, 2011 8:24 PM
Subject: Re: [Fairlight-CMI] We need your help!! Iconic Fairlight
sounds
In reply to Peter K:
Regarding the lightpen, Peter Vogel has
commented on the difficulties
they've had in sourcing these. It seems likely
that he didn't offer any
help on this issue in the past because he didn't
have a source for them
without committing to buy stock in bulk.
The
same with floppy drives. Several people on this forum had their own
solutions to the issue and were in a better position to help than Peter or
anyone else from the former Fairlight company.
I can appreciate your
frustration if you're trying to keep a Fairlight
working, but I certainly
don't have the impression of Peter Vogel as someone
who would simply ignore
people he could help. He's actually been very open
to this community, as far
as I can see, while standing aside to give people
with experience in finding
replacement parts the opportunity to help others
here.
I've spoken to
him a couple of times, and although I wasn't seeking help
running an old
Fairlight he was responsive and genuinely interested. He
personally provided
information on the dog whose bark was in the original
sample set, which led
to a piece of music I wrote using that sample, which
strikes me as the
contribution of a person who cares about the instrument
and its
history.
Your question does raise a point that's occurred to me whenever
Peter has
referred to problems with parts, though. I wonder whether the
company will
be providing the opportunity for owners of old Fairlights to
buy replacement
parts.
On the whole this seems like a very healthy
and responsive community of
people willing to help each other. And a small
company like Fairlight
probably needs all the help it can get from such a
community. That would
benefit all of us, as the healthier the company, the
better for the rest of
us.