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brand new A-152 arrived with missing broken part, need replacement please help

brand new A-152 arrived with missing broken part, need replacement please help

2012-06-18 by ricardo

Please help , I received my brand new A-152 from Thomann and it arrived with a missing broken part, 

PLEASE CHECK THE UPLOADED PHOTO IN THE PHOTO SECTION OF THE GROUP.


I wish to replace the part  as i don't want to return from Peru to Germany. Part is missing (one of tose white squares with a "J" on it, solder points still there .  As you can see in the photo , there is damaged in the front panel as well , of course the problem was bad handling of the package with bad shipping protection (no packing material almost) they were loose inside the box.

I marked the missing part with green arrows, one arrow to show the empty space (or solder points ) and another arrow to show the part that I believe is missing as i compared this module with the A-152 from a friend here.


Please let me know which part it is and where can i get one ? I want to replace it (i can use the iron solder , and  desolder well)  

Thanks in advance.

Ricardo

Re: [Doepfer_a100] brand new A-152 arrived with missing broken part, need replacement please help

2012-06-19 by Florian Anwander

Hello Ricardo

I think returning the module should be the better solution, but I 
understand that you don't want to wait another three weeks.

The part is C8 which is a polyester or polypropylene capacitor 22nF 25V.

The module will work without it (this is only a damping capacitor, which 
is intended to keep away potential ripples on the power bus).

Maybe you can agree with Thomann, that they send you another new A-152, 
and you send the damaged one back as soon as the new one arrived.


Florian

AW: [Doepfer_a100] brand new A-152 arrived with missing broken part, need replacement please help

2012-06-19 by yahoo@doepfer.de

> Please help , I received my brand new A-152 from Thomann and it
> arrived with a missing broken part,
>
> PLEASE CHECK THE UPLOADED PHOTO IN THE PHOTO SECTION OF THE GROUP.
>
>
> I wish to replace the part  as i don't want to return from Peru
> to Germany. Part is missing (one of tose white squares with a "J"
> on it, solder points still there .  As you can see in the photo ,
> there is damaged in the front panel as well , of course the
> problem was bad handling of the package with bad shipping
> protection (no packing material almost) they were loose inside the box.
>
> I marked the missing part with green arrows, one arrow to show
> the empty space (or solder points ) and another arrow to show the
> part that I believe is missing as i compared this module with the
> A-152 from a friend here.
>
>
> Please let me know which part it is and where can i get one ? I
> want to replace it (i can use the iron solder , and  desolder well)
>
> Thanks in advance.
>
> Ricardo

Ricardo, I'm sorry for the troubles. As you already mentioned the module was
not suitable packed for the long journey to Peru.
But I think you may cool down. The broken part is a capacitor which is not
essential for the functioning of the whole module. It's the holding
capacitor for the T&H output #8. Only this output should be affected by the
broken capacitor. The value of the capacitor is 22nF and as soon as it is
replaced even T&H #8 should work. It's a low cost part (less than 0.1 Euro
here in Europe) and I hope you can get it from an electronic shop in your
country. If you cannot find 22n even 10n or 47n will work.

Best wishes
Dieter Doepfer

Re: [Doepfer_a100] brand new A-152 arrived with missing broken part, need replacement please help

2012-06-19 by Florian Anwander

On 19.06.12 09:46 , Florian Anwander wrote:
> Hello Ricardo
> The part is C8 which is a polyester or polypropylene capacitor 22nF 25V.
>
> The module will work without it (this is only a damping capacitor, which
> is intended to keep away potential ripples on the power bus).
Uuups! I misread the schematic: The damping cap I thought of is C18 (in 
the schematic the "1" of the 18 is printed over with signal line).

Dieter is right of course (how could it be else ;-) ): C8 is the hold 
cap, and the channel 8 will be affected.

Florian

Re: brand new A-152 arrived with missing broken part, need replacement please he

2012-06-19 by ricardo

Hi Dieter 
Thank all of you guys for the support and advice!


Dieter , I just ordered a customized g6 case straight from Doepfer DE . My bank transfer is about to clear and I would really appreciate it if you can include a couple of those capacitors inside a plastic bag together with my G6 case. I can send a paypal for the cost of the parts. Would it be possible. Here it's going to be tricky to find it.

Thanks

Ricardo

--- In Doepfer_a100@yahoogroups.com, <yahoo@...> wrote:
Show quoted textHide quoted text
>
> > Please help , I received my brand new A-152 from Thomann and it
> > arrived with a missing broken part,
> >
> > PLEASE CHECK THE UPLOADED PHOTO IN THE PHOTO SECTION OF THE GROUP.
> >
> >
> > I wish to replace the part  as i don't want to return from Peru
> > to Germany. Part is missing (one of tose white squares with a "J"
> > on it, solder points still there .  As you can see in the photo ,
> > there is damaged in the front panel as well , of course the
> > problem was bad handling of the package with bad shipping
> > protection (no packing material almost) they were loose inside the box.
> >
> > I marked the missing part with green arrows, one arrow to show
> > the empty space (or solder points ) and another arrow to show the
> > part that I believe is missing as i compared this module with the
> > A-152 from a friend here.
> >
> >
> > Please let me know which part it is and where can i get one ? I
> > want to replace it (i can use the iron solder , and  desolder well)
> >
> > Thanks in advance.
> >
> > Ricardo
> 
> Ricardo, I'm sorry for the troubles. As you already mentioned the module was
> not suitable packed for the long journey to Peru.
> But I think you may cool down. The broken part is a capacitor which is not
> essential for the functioning of the whole module. It's the holding
> capacitor for the T&H output #8. Only this output should be affected by the
> broken capacitor. The value of the capacitor is 22nF and as soon as it is
> replaced even T&H #8 should work. It's a low cost part (less than 0.1 Euro
> here in Europe) and I hope you can get it from an electronic shop in your
> country. If you cannot find 22n even 10n or 47n will work.
> 
> Best wishes
> Dieter Doepfer
>

AW: [Doepfer_a100] Re: brand new A-152 arrived with missing broken part, need replacement please he

2012-06-19 by yahoo@doepfer.de

> Hi Dieter 
> Thank all of you guys for the support and advice!
> 
> 
> Dieter , I just ordered a customized g6 case straight from 
> Doepfer DE . My bank transfer is about to clear and I would 
> really appreciate it if you can include a couple of those 
> capacitors inside a plastic bag together with my G6 case. I can 
> send a paypal for the cost of the parts. Would it be possible. 
> Here it's going to be tricky to find it.
> 
> Thanks
> 
> Ricardo

No problem. But I'll answer in detail to you directly (off group).

Dieter Doepfer

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