Digital BW, The Print

Dear members of the group,

this is Thilo from Germany. I like to add a few thoughts to this 
discussion regarding the service of MIS.
(Please forgive my poor vocabulary.)

1.) I like to mention that all three orders that I placed with MIS 
during the last few years we completed successfully.
2.) I am really conviced that Paul (Roark) is a really independent 
developer of high-end-black-and-white-soultions. (Unfortunately I don't 
know him personally.)
3.) It is obvious that something is wrong / bad / not o.k. with many 
MIS-orders from group members, because their complaints are numerous and 
- as far as i can read an understand them - they are honest and serious.
4.) The printing solution from Piezographic seems to be a good solution 
for printing b/w-pictures, too. But Piezographic is a different (and 
much more expensive) path, as far as I know.**

My two cents regarding all of these points:

- The solutions of Paul Roark are outstanding. His work (and the work of 
Roy Harringon, of course) is the reason why I stopped chemical 
photography and switched to digital.
- I love the results I get from MIS-products and Paul's research.
- I'm convinced that Paul's cooperation with MIS is "unquestionable": 
Paul is doing outstanding research, MIS is selling the corresponding 
"turnkey solution" in the US and internationally.
- I would become really dissatisfied, if MIS would not answer my 
questions, too.
- Therefore: MIS should improve it's service. This has to be done 
really, really fast. And - in my oppinion - they should give an answer / 
an explanation to this forum regarding the many complaints. This should 
not be too complicated.

As I mentioned: Just my two cents from Germany!

Happy printing,
Best - Thilo

Am 21.07.2016 um 18:53 schrieb donsbryant@... 
[DigitalBlackandWhiteThePrint]:
>
> Obviously they aren't servicing the market very well and I'm sick and 
> tired of hearing excuses about their lack of service. I would say they 
> better watch their step or they won't be in business much longer.
>
>
> I'm not trying to pile on and wish them the best of luck but this 
> situation is getting rediculous.
>
> Paul you get honking good service because you promote and R&D their 
> products so I think your credibility in this matter is getting a 
> little thin.
>
> Don Bryant
>