Digital BW, The Print

I just finished going through a nightmare experience with them! I also had a
15% discount and bought 4 inks for my 3800 printer. I was told my order
would go out the next day by Customer Support and would receive a tracking #
 None of this ever happened. I called them repeatedly, sent emails and
either they never answered or they said there was a minor problem and they
would be right back with me. Well no shipping info and no tracking # ever
came. Three times I was unable to log-in to their site mysteriously and
again NO info about my $187 order.

Finally yesterday they admitted that  my order was on back-order and they
had no idea when it would arrive, so they said I would get a refund
immediately........but who knows when it will ever come.

Just a warning to those who might decide to order from them. Absolutely
miserable Customer Service IMHO.

 
 
 
 

-------Original Message-------
 
From: Arthur Fink Photo
Date: 11/17/2012 11:27:02 AM
To: DigitalBlackandWhiteThePrint@yahoogroups.com
Subject: [Digital BW] A discount coupon at Inksupply.com
 
  
InkSupply.com sent me a 15% discount coupon that is good until 1/5/2013.

I'll not be able to use it -- so glad to give it to the first person who
responds to me.

Arthur

 

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