The Yamaha AN1x Synthesizer mailing list

--- In AN1x-list@y..., "electric_bubble" <leop@s...> wrote:
> Thanks for the help john!
> 
> I checked wich os i got and it seems like i have 1.01. I read 
> something about 1.04, is this the newest os available? If so, 
can i 
> get it from yamaha? I mean, i bought my an1x secondhand, 
why would 
> they like to help me then? If i can, then what should i do? Do 
you 
> know a email or a person i can contact or something? How did 
you do 
> to obtain 1.04???


Leo, you'll find answers to most of these questions documented 
in the Tips & Tricks section here at Yahoo! Groups:

http://groups.yahoo.com/group/AN1x-list/files/Tips%20and%20Tr
icks/

Just about everything you've mentioned iin this email s a known 
problem that can be corrected by having your AN1x serviced by 
Yamaha. I've had some of this work completed myself some 
time ago and the problems have never reoccurred (sp?)

You'll need to contact Yamaha Customer Assistance in your 
country to arrange for a return authorization number, shipping 
instruction, etc. I know that Yamaha offers limited tech support 
for 90-days to 2nd owners but I don't believe this applies to 
out-of-warranty service. Still, my experience with Yamaha has 
been positive and I'm certain your's will be too given the right 
approach, i.e., help them want to help you solve these problems.

regards,

Jon