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Vintage Synth Repair

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Re: [vintagesynthrepair] Insurance Claims

2002-05-29 by Emiliano .

--- Tom Moravansky <tom@...> wrote:
> > Hello Friends,
> >   I recently sold a modified Casio on ebay. The
> buyer sent me a 
> > check, I cashed it, and shipped it with insurance.
> Good move. The 
> > buyer contacted me upon arrival, and said the box
> had a huge gash in 
> > the side, and the end had come off. After he
> plugged it in, he said 
> > the keyboard did none of the modifications, and
> only the 3 notes per 
> > octave worked. So it's very damaged.
> > 
> >   He bought the keyboard for $200 (minus shipping)
> and I insured it 
> > for that much. So, he's shipping it back to me,
> and I have to claim 
> > the insurance with my receipts etc.
> > 
> >   So, my question is this: If I claim a total
> loss, will they give me 
> > the money and keep the keyboard? I have a spare
> model, so I could 
> > swap boards and repair it (which I plan to do),
> how would I claim 
> > repair costs?
> > 
> 
I would like to add that I still have my equipment
after having cashed the check. You must be careful.
Don't be fooled when they say that they want to keep
the item. I had to fight for two months, and finally
FedEx sent me the money.  The only thing I have
noticed is the continous amazing change of their
policy to sidetrack me. Got the idea? The shipping
company, although it provides a service, doesn't own
the item. Be careful, and expect to be treated badly
at the beginning.

Again, good luck.

Emiliano.   

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